Engineer IV

Location: 2440 Victory Park Ln, Dallas, Texas 75219 (Remote: No). Schedule: Full Time.

Position Summary

Respond and attend to guest repair requests. Communicate with guests and customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment, including cleaning and lubrication, and visually inspect tools, equipment, or machines. Carry equipment such as tools and radios, identify and operate shut‑off valves for equipment and utilities, and maintain maintenance inventory while requisitioning parts and supplies as needed. Ensure daily activities and problems are communicated to other shifts using approved communication programs and standards. Demonstrate thorough knowledge of building systems, emergency response, and building documentation, including reading standard blueprints and electrical schematics for plumbing and HVAC. Provide advanced engineering operations skills, general mechanical ability, and journeyman‑level expertise in multiple trade areas. Perform highly complex repairs of physical property, electrical, plumbing, mechanical equipment, air conditioners, refrigeration, and pool heaters in compliance with company standards and local and national codes, with little or no supervision. Conduct routine inspections of the entire property, address safety hazards, and take immediate corrective action. Use lockout/tagout procedures, maintain knowledge of maintenance contracts and vendors, and operate engineering computer programs for preventative maintenance and energy management. Train and mentor other engineers, act in a supervisory role when needed, and fulfill Engineer on Duty responsibilities. Follow all safety, security, and company policies, maintain professional appearance, protect company assets, and deliver courteous guest service while performing physically demanding tasks and using computer systems as required.

Key Responsibilities

• Respond to and attend guest repair requests.
• Communicate with guests/customers to resolve maintenance issues.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines.
• Carry equipment such as tools and radios.
• Identify, locate, and operate shut‑off valves for equipment and building utilities.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and problems to other shifts using approved programs and standards.
• Read and interpret standard blueprints and electrical schematics for plumbing and HVAC systems.
• Apply advanced engineering operations skills and general mechanical ability.
• Provide journeyman‑level expertise in at least three trade areas (e.g., air conditioning, electrical, plumbing, carpentry, mechanical, building management, pneumatic/electronic systems, energy conservation).
• Safely use hand and power tools and related materials for repair and maintenance tasks.
• Perform highly complex repairs of property, electrical, plumbing, mechanical equipment, air conditioners, refrigeration, and pool heaters in accordance with company standards and local/national codes.
• Conduct routine property inspections, identify safety hazards or equipment failures, and take immediate corrective action.
• Inspect and repair mechanical equipment, appliances, HVAC, electrical, and plumbing components; diagnose and repair boilers, pumps, and related systems.
• Utilize Lockout/Tagout procedures before performing maintenance work.
• Maintain knowledge of maintenance contracts and vendor relationships.
• Operate engineering computer programs for preventative maintenance, energy management, and related systems.
• Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Train and mentor other engineers, supervise work in progress, and act in a supervisory role when supervisors are absent.
• Fulfill Engineer on Duty duties, including readings and rounds.
• Follow all company safety and security policies; report problems, hazards, accidents, or injuries; complete safety training and certifications; and store flammable materials properly.
• Maintain clean, professional uniform and personal appearance; protect confidential information and company assets.
• Welcome and acknowledge guests, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Communicate clearly and professionally with others.
• Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects up to 50 lb without assistance; heavier lifting with assistance; navigating stairs, ramps, and ladders; reaching overhead and below the knees; bending, twisting, pulling, and stooping.
• Enter and locate work‑related information using computers and point‑of‑sale systems.
• Perform other reasonable job duties as requested.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent; certificate from a two‑year technical diploma program for HVAC/refrigeration.
• Related Work Experience: Extensive experience and training in general maintenance (advanced repairs), electrical or refrigeration, and exterior/interior surface preparation and painting; at least 2 years of hotel engineering/maintenance experience.
• Supervisory Experience: No supervisory experience required.

Required Qualifications

• Valid driver’s license.
• License or certification in refrigeration or electrical (earned or currently in progress).
• Universal Chlorofluorocarbon (CFC) certification.
• Compliance with applicable state and federal certification and licensing requirements.