Engineer III, Customer Quality

Education/Certifications

• Bachelor's Degree in Engineering, or related field
• Certification in quality engineering preferred (e.g., CQE, Six Sigma Green Belt or Black Belt)

Experience

• 5+ years of experience in a quality role in manufacturing, customer support, software, or engineering
• Electromechanical and manufacturing operations experience
• Experience working with customer feedback collection tools and techniques

Knowledge, Skills, and Abilities

• Ability to work in a matrix/cross-functional environment
• Strong interpersonal and customer communication skills
• Experience with products that have HW and SW components
• Strong problem-solving and analytical skills; 8D methodology
• Customer feedback management process ownership
• Working Knowledge and Application of Lean Manufacturing, DFM, Kaizen, Value Stream Mapping, Voice of the Customer, and Total Cost of Ownership
• Ability to implement Statistical Process Control

Other

• Ability to travel 15% - domestically and internationally

Pay

The pay range for this position is $76,600.00 - $123,775.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.

Benefits

In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).

Schedule

This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.