Engineer II, Field Service - Chromatography

Key Duties and Responsibilities

• Perform on-site installations, repairs, maintenance, qualifications, and validations of Chromatography systems
• Proficiently use customer management software to complete service calls, handle parts inventories, and complete job tasks
• Evaluate examination and assessment results to identify the origin of the issue, and suggest fixing, substitution, or alternative remedial measures
• Cookordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
• Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues
• Provide a communication link between the customer and the company to ensure effective service
• Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees

Education and Experience

• Bachelors Degree in chemistry or related field required
• Preference for candidates with at least 3 years of practical experience as a Service Engineer, specifically with analytical instrumentation, or 3+ years of pertinent industry experience
• Proficiency with Chromatography and Mass Spectrometry instrumentation is preferred

Essential Functions And Physical Requirements

• Securely move 50 pounds with periodic support and 25-30 pounds continuously throughout the day
• Bend, squat, stretch, and reach daily in a service function
• Travel overnight, including possible air travel, for 50% of scheduled work
• Maintain a valid driver’s license and safe driving record
• Work independently within a customer location
• Extensive walking/standing for 75-85% of the day
• Operate in areas where chemicals are handled
• Operate material handling equipment like push carts and pallet jacks
• Wear appropriate personal protective equipment, such as lab coats, coveralls, hood, face shield, respirator, hairnets, steel-toed shoes, and/or safety gloves

Compensation And Benefits

The hourly pay range estimated for this position based in Minnesota is $28.85–$40.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.

We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retail and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards