Engineer II, Field Service
Job Summary
Develops engineering solutions across operations, product development, construction, and maintenance environments to enhance efficiency and performance. Analyzes engineering processes and identifies opportunities to improve system reliability, safety, and cost-effectiveness. Implements multidisciplinary engineering practices to optimize functionality and ensure compliance with industry standards.
Key Responsibilities
- Ensures Southwire’s Culture of Zero Safety and Quality Culture are followed and finds ways to enhance safety and quality.
- Affirms technical requirements for services projects, specifying parts and solutions that meet both customer expectations and industry standards while ensuring safety and compliance.
- Delivers technical support for equipment and tools used in Services offerings, troubleshooting and resolving reported issues from the field, ensuring minimal downtime and optimal system performance.
- Maintains technical procedures and instructions for Services processes. Develops field procedures for new technologies.
- Responsible for technical internal communications from the Engineering team to other departments within Southwire.
- Shares and documents best practices, troubleshooting techniques, and industry knowledge to enhance team performance and align procedures.
- Performs root cause analysis and makes field visits, identifying opportunities for improvement and recommending corrective actions to enhance operational effectiveness.
- Applies engineering knowledge to improve existing technologies. Supports the development process for new technology.
Required Education & Experience
- Bachelor's Degree
- Specialized Degree: Engineering
- 2-4 Years Experience
- Field(s) of Expertise: Engineering role
Preferred Education & Experience
- 5-7 Years Experience
- Field(s) of Expertise: Power Utility, Construction
Spans of Control
No
Travel
- Domestic, occasionally international - up to 25% of time
Physical Requirements
- Driving - 5% of time
- Moving - 10% of time
- Sitting - 50% of time
- Standing - 30% of time
- Walking - 5% of time
Working Conditions
- Office
- Laboratory
- Variety of Shifts
- Overtime, Weekends, & Holidays
- Extreme Heat/Cold
- Heights/Elevated Platforms
- Confined Spaces
- Dust/Fumes/Gases/Chemicals
- Loud Noise
Equipment
- Hard Hat
- Computer/Keyboard
- Safety Glasses
- Safety Shoes
- Safety Vest
- Power Tools
Benefits We Offer:
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave
- & More
Company Information
A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live.