Engineer II

General Purpose

The Engineer II (Windows Systems) is an experienced IT professional who demonstrates expertise with Windows Systems Engineering, Virtualization platforms and IT infrastructure. The role assumes responsibility for Windows Server and Virtualization Infrastructure, design, and engineering. Moreover, the role participates in enterprise-wide projects and ensures stability, scalability, and security of the solutions and its interoperability with existing infrastructure.

Career growth

We develop industry leading talent because Ross grows when our people grow

Teamwork

We work together to solve the hard problems and find the right solution

Commitment to Diversity, Equality & Inclusion

We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Base Salary Range

The base salary range for this role is $109,900 - $187,450. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location.

Essential Functions

• Perform analysis, design, testing and deployment of Windows Server and Virtual Machine Infrastructure.
• Perform server hardware deployment and administration including rack mount servers, blades and blade chassis infrastructure.
• Apply advanced knowledge of PowerShell scripting capability with an understanding of cloud scripting.
• Execute Tier 3 level troubleshooting and diagnose complex infrastructure issues.
• Design and develop standards and roadmaps; effectively communicate and obtain consensus across architecture, engineering, and operations teams
• Independently manage and perform engineering role for Windows infrastructure initiatives and projects
• Develop detailed technical design and implementation documentation
• Analyze current Windows Security Baseline deployments to identify both technical and operational challenges while making recommendations and developing solutions for improvement
• Participate in or lead complex or high severity troubleshooting and incident/problem resolutions with other infrastructure teams
• Translate business needs into workable solutions that meet the requirements of enterprise customers and Operations teams.

Competencies

• People Building: Effective Teams, Developing Talent, Collaboration, Self Leading by Example, Communicates Effectively, Ensures Accountability and Execution, Manages Conflict
• Business: Business Acumen, Plans, Aligns and Prioritizes, Organizational Agility, Customer Focus, Dealing with Ambiguity, Integrity and Trust, Listening, Problem Solving, Time Management

Qualifications and Special Skills

• Bachelor's degree preferred in MIS, Computer Science, Engineering or related field or equivalent combination of education and relevant experience.
• 7-10 years of experience in Windows system design, implementation, and 3rd level production support activities
• Candidate must have minimum of 5 years of Windows Server engineering and virtualization experience.
• Candidate should have a good working understanding of IT infrastructure building blocks including: Server hardware, Operating System, Clustering, database, storage, backup, monitoring, network, load balancer, firewall.
• Strong technical and hands on experience with Windows Server Technology(Windows 2019, 2022, and 2025 Servers), Hyper-V and ESX virtualization, Windows Clustering, Domain Controllers (Active Directory), LDAP, DNS, DHCP, SSL, networks, DMZs, network security zones
• Experience and confidence to be the subject matter expert (SME) Senior Windows System Engineer in a large Windows server environments with the proven ability to coordinate technical efforts and resolve issues across multiple teams.
• Strong technical and hands on experience with Server hardware including rack mount servers, blades and blade chassis infrastructure.
• Experience working on on-prem and cloud infrastructure platforms
• Excellent writing and communication skills, including proven experience effectively communicating technical challenges and solutions to peers, customers, and senior management.
• Excellent organizational and time management skills
• Demonstrate Effective leadership and analytical skills. Identify opportunities to streamline repetitive processes and introduce efficiencies in the delivery of technology infrastructure.
• Motivated by the desire to make a difference in the business, to work with a highly talented set of technical teams, and drive projects.
• Be a self-starter and work independently with minimal supervision.
• Able to manage and coordinate multiple streams of work simultaneously and effectively resolve issues and conflicts to ensure timely delivery
• A high sense of responsibility - to our customers, our business partners, our colleagues, and to the quality and timeliness of one's own work; a willingness to "do what it takes" to support our company's systems - sometimes during non-standard work hours
• Displays business and organizational maturity
• Team oriented, yet able to work independently; very self-motivated.
• Able to work with highly distributed teams across different geographies, and across different time zones.
• Work with and provide direction to external parties supporting projects.

Preferred Qualifications

• Experience working with HPE Hardware (Synergy blades/chassis, HCI etc.)
• Experience working with Hyperconverged Infrastructure and Azure cloud.
• Microsoft and/or networking certifications.
• Experience with SQL server deployments
• Working knowledge of LDAP, Certificate/CA/PKI infrastructure
• Experience and knowledge of 3rd party management and monitoring solutions (SCCM, SCOM, Dynatrace, HP OneView and others)
• Ability to apply ITIL v3 Foundation concepts within the workplace.
• Excellent interpersonal and team skills.
• Strong presentation skills.

Physical Requirements/ADA

This role requires regular in-office presence, including engage in in-person team interaction, meetings and collaboration, hands on configuration and support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Supervisory Responsibilities

N/A

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.