Engineer I

About the role

Engineers protect and maintain the hotel, its property, and surrounding grounds, handling daily maintenance and repairs—from HVAC troubleshooting to drywall repair—while providing courteous service to guests.

Responsibilities

• Respond to guest and in‑house requests for repair, maintenance, and preventative maintenance.
• Resolve plumbing issues such as unclogging drains, repairing leaky spigots, lines, pumps, and faucets.
• Perform general HVAC troubleshooting and repairs.
• Carry out miscellaneous repairs including equipment maintenance, drywall repair, and vinyl wall covering installation/replacement.
• Maintain tools and equipment (electrical, mechanical, vacuums, televisions) through cleaning, troubleshooting, and lubrication.
• Troubleshoot and repair kitchen equipment.
• Maintain daily logs of operation and maintenance; ensure regulatory compliance and safety standards.
• Perform carpentry work as needed and swimming‑pool maintenance and fitness‑equipment repairs.
• Use computer programs/handheld devices for work‑order communication.
• Welcome and assist guests, including individuals with disabilities, using clear and professional language.
• Develop and maintain positive working relationships with team members and leadership.
• Perform physical tasks such as lifting up to 50 lb, climbing ladders, and moving equipment.
• Complete work orders efficiently and support departmental performance.
• Maintain the physical plant—including refrigeration, HVAC, plumbing, water‑treatment, electrical, and life‑safety systems—and perform repairs as necessary.
• Participate in preventative‑maintenance programs, painting, renovations, and furniture/equipment replacement.
• Communicate areas needing attention and follow up to ensure resolution.
• Maintain grounds (snow removal, keeping common areas safe and clear).
• Ensure daily operations comply with engineering policies, standards, and procedures.
• Identify opportunities to improve performance, innovate processes, and drive change.
• Uphold 1 Hotels Vision, Mission, and Compass; deliver Good‑Natured Service and brand standards.

Requirements

• High school diploma or GED (post‑secondary diploma or degree is a plus).
• Minimum two years of similar engineering/maintenance experience.
• Technical training in HVAC‑R, electrical, and plumbing.
• Detailed knowledge of engineering operations and safety regulations.
• Strong leadership and interpersonal skills; ability to lead in a fast‑paced environment.
• Proven ability to optimize guest and team‑member engagement.
• Technically savvy with engineering operating programs and computer systems.
• Excellent verbal and written communication skills.
• Professional appearance aligned with the 1 Hotel brand.
• Flexibility to work a 24‑hour operation.
• Physical ability to perform manual material handling, lift 50 lb, climb ladders, and work in various positions.

Benefits

• Nature‑inspired work environment (“Designed by Nature”).
• Competitive medical, dental, vision coverage and Employee Assistance Program.
• Retirement planning options.
• Paid personal days.
• Career advancement opportunities globally.
• SH University – access to professional development courses and certifications via an online learning platform.
• Team Member Recognition program with rewards.
• Recognition as a 2024 & 2025 Newsweek “Most Loved Workplace”.

About the company

Starwood Hotels, home to dynamic brands, is purpose‑driven and focused on improving the planet one hotel at a time. The 1 Hotels brand emphasizes natural, modern, conscious, and sustainable experiences for guests and team members.