Engineer I (3)- Full Time

About the role

Are you a skilled problem‑solver who takes pride in keeping facilities operating safely and efficiently? Do you enjoy hands‑on work, troubleshooting complex systems, and contributing to an exceptional guest experience behind the scenes? The Pfister Hotel is seeking an Engineer to help maintain our iconic property and support the comfort, safety, and satisfaction of our guests and associates.

About the Company

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years. A division of The Marcus Corporation, Marcus Hotels & Resorts has a 60‑year history of operational and service excellence and currently operates 15 U.S.‑based hotels and resorts.

Responsibilities

• Maintain and optimize hotel building systems, including HVAC, refrigeration, electrical, mechanical, and plumbing systems to ensure safe, reliable, and efficient operations.
• Diagnose, troubleshoot, and repair facility and equipment issues, minimizing downtime and ensuring guest comfort through timely and effective solutions.
• Perform preventive maintenance inspections and repairs on building systems, equipment, and hotel assets to maintain operational excellence and extend equipment life.
• Respond promptly to guest and associate maintenance requests, delivering exceptional customer service while maintaining the highest standards of hospitality.
• Ensure compliance with all safety, environmental, and regulatory standards, including OSHA requirements, Lockout/Tagout procedures, and proper refrigerant handling practices.

Requirements

• EPA Section 608 (CFC) Certification required for refrigerant handling and HVAC/refrigeration system maintenance.
• 3 + years of engineering, maintenance, or facilities experience, preferably in a hotel, resort, commercial building, or similar environment.
• Strong knowledge of HVAC, refrigeration, electrical, mechanical, and plumbing systems with proven troubleshooting and repair experience.
• Ability to work independently, diagnose complex maintenance issues, determine corrective action, and implement effective solutions.
• Ability to read and interpret technical documents, including blueprints, schematics, maintenance manuals, safety procedures, and Lockout/Tagout requirements.
• Excellent communication and customer service skills, with the ability to interact professionally with guests, associates, contractors, and vendors.
• Flexible availability, including evenings, weekends, holidays, and emergency response situations as needed.
• Physical ability to stand, walk, bend, climb, and lift up to 50 lb, supporting a 24/7 operation.

Benefits

• Competitive pay, early wage access, and paid time off.
• Discounted on‑site self‑parking.
• 401(k) employer match.
• Access to employee assistance programs.
• Career growth opportunities, including property transfers while maintaining service longevity.
• Complimentary, well‑balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters.
• Health and benefit packages available for full‑time associates.

Pay

Full‑time, hourly position with a rate of $32.68 per hour.

Schedule

Flexible availability required, including evenings, weekends, holidays, and emergency response situations to support a 24/7 operation.