Engineer - Failure Analysis CA

Data Analysis/Communication/Issue Resolution Prevention

• Have appropriate knowledge with the various systems, tools, and procedures used in failure analysis.
• Be proficient in a large number of applications used for database management and reporting.
• Visual mechanical inspection (VMI) of Computer Systems, computer components (Power Supply, DIMM, CPU, NIC, SSD, Motherboards, etc.) and/or subcomponents.
• Follows procedures and diagrams in performing engineering change orders, as required.
• Completes component level trouble shooting (capacitor, resistors, fuse, IC, diode, etc.) and failure analysis.
• Tests, troubleshoots and repairs complex system failures, as required.
• Assembly & disassembly of units, computer components and subcomponents.
• Skilled in communication, problem solving, and applying experience and expertise.
• Complete sample analysis for equipment and process qualifications.
• Identify optimum analytical approaches critical to problems.
• Conduct innovative use of new analytical tools, equipment and methodologies.
• Develop records and perform various failure analysis on systems and components to identify root cause.
• Develop formal failure analysis data reporting and present internally and to client. Requires communication with Asia team in emails and conference calls.
• Work inside customer lab.

Team Leadership

• Responsible for maintaining a positive work environment while supporting the company's culture.
• Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
• Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners.
• Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost-efficient and productive manner.

Qualifications

• Education and/or Experience: Bachelors degree in Electronics, Mechanical/Electrical Engineering, Computer/Server repair or other related field. Will accept Associates degree with experience in product engineering. 0-2 years experience in FA role or 4 plus years in electronics quality inspection role.
• Comprehensive computer knowledge is essential.
• Ability to use electronic test equipment (oscilloscopes & multi-meters, etc.).
• Remain current on developments in field(s) of expertise, regulatory requirements, and a comprehensive knowledge of the Clients products, markets, and objectives as well as industry trends.
• Must be able to speak English. Able to speak Mandarin Chinese is a plus.

Essential Skills

• Requires excellent written and oral communication skills.
• Familiarity with MS Office (advanced excel)
• Familiar with computer software and operating systems and possess the ability to identify and perform software updates (OS,BIOS, Drivers, Firmware)
• Ability to read and interpret schematics/block diagrams with detailed understanding of computer and subassembly functionality
• Ability to read and interpret system board views and board layout details
• Effectively communicate concepts and solutions with various levels of the organization.
• Effectively liaison between Company and Client.
• Must be able to work cross-functionally with minimal supervision.
• Requires strong analytical and statistical skills.
• Requires flexibility to work overtime for special projects or business supports.

Competencies

• Shows determination to achieve excellent results
• Finds better ways
• Demands top performance
• Inspires commitment

Working Conditions

• Environment is climate controlled. Should be able to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 45 pounds.
• Able to work in an environment with loud noise.