Engineer, Cloud and IT Systems

About the Company

Mizkan America, based in Schaumburg, IL, is a subsidiary of the Mizkan Group, a global, family-owned company with over 220 years of history. As a leading maker of vinegars, condiments, and sauces in the United States, Mizkan America operates 12 manufacturing facilities serving retail, foodservice, specialty-Asian, and food-ingredient trade channels. The company is committed to challenging the status quo and delivering high-quality products, with a leadership approach that values transparency, accountability, and employee-driven innovation.

About the Role

The Cloud and Systems Engineer is a hands-on technical role responsible for designing, implementing, and supporting secure, scalable, and reliable infrastructure across cloud and on-premises environments. This role combines deep expertise in Microsoft Azure and Microsoft 365 with strong systems engineering fundamentals, acting as both a solution contributor and technical leader. The engineer partners closely with IT teams, vendors, and business stakeholders to deliver integrated, end-to-end infrastructure solutions while ensuring alignment with enterprise standards, security requirements, and long-term strategy.

The ideal candidate thrives in a mid-size enterprise or lean IT environment, bringing broad technical expertise across infrastructure, cloud, identity, networking, endpoints, and collaboration platforms.

Work Location: Mizkan Corporate Headquarters in Schaumburg, Illinois.

Responsibilities

• Design, implement, and manage secure, reliable, and highly available infrastructure solutions across cloud and hybrid environments, aligning with organizational standards and security policies.
• Provide leadership and expertise in Azure architecture, engineering, and operational strategy; lead cloud architecture and strategic initiatives focused on Microsoft Azure and hybrid environments.
• Administer and optimize Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.
• Oversee identity, access, and security configurations (Active Directory, Entra ID, MFA, Conditional Access) to ensure robust protection.
• Act as a subject matter expert and escalation resource for complex infrastructure and user-related challenges, offering technical guidance, mentorship, and resolution for complex issues.
• Support and enhance core infrastructure systems such as servers, virtualization platforms, storage, backup solutions, networking components, and endpoints through upgrades, lifecycle management, troubleshooting, and performance optimization.
• Establish, implement, and maintain governance, security, and operational controls to ensure compliance, resiliency, and efficiency.
• Monitor performance, availability, and security posture; proactively identify and resolve potential issues.
• Plan capacity, conduct cost analysis, and optimize infrastructure and cloud expenditures, ensuring financial stewardship.
• Lead lifecycle management activities including upgrades, patching, migrations, modernization initiatives, troubleshooting, and performance optimization.
• Collaborate effectively with cross-functional teams, vendors, IT staff, business partners, and stakeholders to achieve solutions and improvements and deliver comprehensive infrastructure solutions.
• Participate in incident response, root cause analysis, and continuous improvement efforts; provide 24x7 infrastructure support as needed.
• Maintain comprehensive documentation, standards, and facilitate knowledge sharing within the IT organization.
• Provide on-call or after-hours support as required.
• Ensure consistent, reliable in-person attendance during designated business days as mandated by organizational requirements. For optional in-person days, remain engaged during scheduled work hours.
• Fulfill additional duties to support team, department, and organizational objectives, including involvement in cross-functional projects, process enhancements, or special assignments.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
• 10+ years of hands-on experience supporting and engineering infrastructure across cloud and on-premises environments.
• 5+ years of experience with Microsoft Azure.
• 5+ years of Microsoft 365 platforms administration.
• Demonstrated experience designing and implementing enterprise technology solutions.
• Strong experience troubleshooting complex, cross-platform issues.
• Experience delivering infrastructure services across servers, networking, storage, virtualization, identity, endpoints, and security.

Skills

• Strong hands-on expertise with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID).
• Deep experience with Microsoft Azure services (compute, networking, identity, and security).
• Strong knowledge of Microsoft infrastructure technologies including AD/AAD, DNS, DHCP, GPO, Kerberos, LDAP, IIS, and file services.
• Proficiency with Windows Server (2012–2022) and Windows 10/11.
• Experience with virtualization platforms such as Hyper-V and VMware.
• Experience with enterprise backup and recovery solutions (e.g., Veeam).
• Solid networking fundamentals, including firewalls, VPNs, and network design concepts.
• Familiarity with wireless networks and connectivity troubleshooting.
• Strong troubleshooting skills across cloud, systems, identity, networking, and endpoints.
• Experience with governance, security controls, and operational best practices.
• Strong project and time management skills with ability to manage multiple priorities.
• Excellent documentation and communication skills.
• Comfort working in cross-functional and fast-paced environments.
• Experience in MSP or mid-size enterprise environments preferred.
• Familiarity with Operational Technology (OT) environments is a plus.

Physical Requirements

• Ability to remain seated at a workstation for extended periods (up to 8 hours per day).
• Frequent use of hands and fingers for typing, writing, and handling office equipment.
• Ability to view computer screens and read printed materials for prolonged periods.
• Occasional standing, walking, and reaching within the office environment.
• Ability to lift and carry office supplies or equipment weighing up to 10–15 lbs.
• Adequate hearing and speech to communicate effectively in person and via phone/video.
• Willingness to work extended hours or weekends when required.
• Travel up to 10%.

Pay

Annual salary for this position ranges from $125,000 to $170,000. Compensation is based on market location and may vary depending on job-related knowledge, skills, and experience.

Benefits

• Short-Term Incentive Bonus eligibility.
• Full range of medical, dental, and vision benefits.
• 401K with up to 4% employer match.
• Profit sharing.
• Wellness program.
• Paid parental leave.
• Long-term-care insurance.
• Critical accident insurance.
• Short- and long-term disability coverage.
• Education assistance.