Engineer

Key Responsibilities

• Data Accuracy & Maintenance within APM and TDAR.
• Maintain and oversee all records within the APM system of record, ensuring accuracy, consistency, and completeness.
• Regularly review application entries for currency, alignment with taxonomy (application categories, business services, technical services), and compliance with enterprise standards.
• Monitor for duplicate, incomplete, or inconsistent records and take corrective actions.
• Change Request Vetting & Governance
• Review and validate requests for new entries, updates, or decommissioning of applications.
• Complete all Request tickets for additions and modifications ensuring all proper work notes are documented in the appropriate tickets.
• Partner with technology owners, application owners, and governance stakeholders to ensure proposed changes are vetted, approved, and aligned with enterprise processes.
• Ensure changes adhere to Configuration Management Database (CMDB) and Common Service Data Model (CSDM) structures.

Stakeholder Engagement

• Act as the primary liaison between Application Owners, Technology Owners, ServiceNow platform teams, and ETAM Governance.
• Provide guidance on APM standards, data entry requirements, and compliance expectations.
• Support periodic reviews with risk, compliance, and audit teams.

Reporting & Controls

• Generate reports and dashboards to track application data quality, exceptions, and remediation progress.
• Monitor compliance with enterprise Technology Asset Management (TAM) standards, OSFI B-13 requirements, and internal policies.
• Contribute to Key Performance Indicator (KPI) and Key Risk Indicator (KRI) reporting for APM.

Qualifications

• BACHELOR OF COMPUTER SCIENCE