Engine Shop Service Technician CAT3500

Department: Power Systems Division (PSD)
Employment Type: Full Time
Location: Longview PSD, 2210 Legacy Parkway, Longview, TX 75602
Reporting To: Chris Salyer

Job Overview

The Engine Shop Service Technician is responsible for performing inspections, diagnoses, and repairs of diesel‑powered or natural‑gas industrial engines and related components, following established procedures and guidelines. The role can be performed independently or as part of a team to provide mechanical services that satisfy customer needs and achieve departmental goals. This is a mid‑level (Level III) position, typically requiring more than four years of relevant experience.

Essential Functions

• Model, promote, and reinforce HOLT’s Values Based Leadership tools, ensuring alignment with Vision, Values, and Mission.
• Troubleshoot and diagnose industrial diesel and natural‑gas engines.
• Disassemble and assemble machine components to manufacturer specifications using hand, pneumatic, and specialized tools.
• Rebuild, repair, recondition, and maintain equipment and components.
• Maintain good customer relations; communicate customer needs to shop management.
• Plan and control repair job costs.
• Complete parts orders and identify parts for return.
• Mentor and train other technicians.
• Maintain equipment and work areas in a clean, orderly condition.
• Complete all repair documentation promptly.
• Work safely at all times, adhering to safety policies and company standards.
• Work overtime as required by workload and customer needs.
• Update job knowledge through educational opportunities (e.g., ProTech Technician Training Paths).
• Maintain regular and punctual attendance.
• Perform other duties as assigned.
• Demonstrate alignment with the company’s mission and core values, collaborate with internal/external resources, and engage in ongoing self‑development.

Knowledge, Skills, and Abilities

• Understanding of machines and tools, including design, use, repair, and maintenance.
• Knowledge of industrial diesel and natural‑gas engine rebuilding.
• Proficiency with current computer software, related hardware, and machine electronic systems (e.g., CAT ET & CAT SIS).
• Quality control analysis skills – conducting tests and inspections, evaluating performance, and communicating findings.
• Operation and control skills – managing equipment or system operations.
• Equipment selection skills – determining appropriate tools and equipment for a job.
• Ability to operate a conventional forklift and an overhead crane.
• Ability to repeatedly operate machine or vehicle controls to exact positions.
• Proficiency with hand tools, power tools, pneumatic tools, and mechanical repair equipment.
• Fine motor skills for precise manipulation of small objects.
• Ability to read, write, and comprehend technical information.
• Effective listening skills for understanding spoken instructions and information.
• Possession of basic mechanic hand and pneumatic tools (metric/standard).

Requirements

• Four or more years of experience with diesel or natural‑gas engines.
• Ability and knowledge to read and use schematics and diagrams (preferred).
• High school diploma or equivalent (preferred).
• Graduation from a diesel technology program (preferred).
• No supervisory responsibilities.

Physical Requirements

• Ability to move objects and use abdominal and lower‑back muscles without fatigue.
• Frequent handling of materials or equipment weighing up to 50 lb.
• Constant movement and use of limbs; good manual dexterity, coordination, and stamina required.
• Ability to ascend/descend ladders or equipment using both hands and feet.
• Capability to work safely underneath equipment.
• Responsive to visual, auditory, and other signals, including alarms and instructions; required to visually inspect work.

Work Environment

• Regular indoor shop environment with moving mechanical parts.
• Exposure to weather extremes when working outdoors (inclement weather, heat, cold, humidity).
• Noise levels may be loud at times.
• Potential exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high‑speed rotating equipment.
• Requirement to wear common protective or safety equipment.
• Work may be performed in cramped spaces and/or at heights.

Travel

Some travel is expected for training purposes.