Engagement Manager, Professional Services, AWS Strategic Industries

Amazon Web Services (AWS) · Atlanta, GA · 1 wk ago

Project ManagementFull-time

We are seeking a highly skilled and versatile technical Engagement Manager (EM) to lead the delivery of complex cloud solution projects for the Amazon Web Services Professional Services (ProServe) team. In this role, you will combine technical expertise with strong project leadership to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes.

About the role

As an Engagement Manager, you will apply AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders. You will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. You will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. This role requires achieving and maintaining relevant AWS certifications, developing domain-specific expertise, and effectively communicating technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain.

Responsibilities

Lead and manage complex cloud migration and implementation projects
Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
Distill customer needs into clear technical requirements and map them to business outcomes
Decompose complex technical problems into actionable, deliverable solutions
Contribute to technical documentation and define documentation standards

About the team

The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes when using the AWS Cloud. We collaborate with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through offerings that help customers achieve specific outcomes related to enterprise cloud adoption, delivering focused guidance through global specialty practices covering a variety of solutions, technologies, and industries.

Requirements

3+ years of program or engagement management experience leading other project managers to deliver a program with multiple and concurrent projects
3+ years of cloud computing experience
Bachelor's degree in Computer Science or Engineering
Experience working as a Scrum Master or Product Owner across multiple cross-functional teams

Preferred Qualifications

Project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
AWS certification
Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations
Experience architecting/operating solutions built on AWS

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans)
Employee Assistance Program (EAP) and Mental Health Support
Medical Advice Line and Flexible Spending Accounts
Adoption and Surrogacy Reimbursement coverage
401(k) matching
Paid time off and parental leave
Sign-on payments and restricted stock units (RSUs)

Amazon values diverse experiences and encourages candidates from non-traditional career paths to apply. We foster a culture of inclusion through employee-led affinity groups, ongoing learning experiences, and mentorship programs.

Pay

USA, FL, Tampa: $131,200.00 - $177,600.00 USD annually
USA, GA, Atlanta: $131,200.00 - $177,600.00 USD annually
USA, IL, Chicago: $131,200.00 - $177,600.00 USD annually
USA, MI, Southfield: $131,200.00 - $177,600.00 USD annually
USA, MN, Minneapolis: $131,200.00 - $177,600.00 USD annually
USA, NJ, Jersey City: $144,400.00 - $195,400.00 USD annually
USA, TX, Dallas: $131,200.00 - $177,600.00 USD annually
USA, TX, Houston: $131,200.00 - $177,600.00 USD annually
USA, VA, Arlington: $131,200.00 - $177,600.00 USD annually
USA, VA, Herndon: $131,200.00 - $177,600.00 USD annually