Engagement Manager, Contract Validation Services

About the role

The Engagement Manager will serve as the primary client-facing lead—owning delivery, relationships, and outcomes across a portfolio of life sciences accounts. This role will provide thought leadership in contract compliance and rebate management to our external customers and to our product and services teams to ensure our offerings provide the optimal experience and outcomes to our customers.

Key Responsibilities

• Serve as the primary point of contact for assigned accounts. Build and maintain trusted advisor relationships with market access, finance, and contracting stakeholders at pharmaceutical manufacturers.
• Deliver end-to-end contract compliance validation engagements using MMIT formulary, coverage, and payer data. Ensure client contract terms are accurately reflected and validated against payer requirements. Collaborate with our data advisors to ensure our customers are receiving optimal outcomes.
• Support clients in identifying rebate discrepancies, analyzing gross-to-net exposure, and ensuring rebate obligations align with contracted payer commitments. Collaborate with analytics teams to surface insights from MMIT data.
• Partner with data, analytics, product, and sales teams to translate client needs into deliverables. Coordinate project timelines, resource allocation, and milestone tracking across concurrent engagements.
• Identify opportunities to expand engagements, refine service delivery methodologies, and contribute to the build-out of scalable contract validation frameworks. Support sales in scoping new client opportunities.

Required Qualifications

• 5+ years in life sciences consulting, market access, or managed care
• Familiarity with payer contracting, formulary management, or rebate operations
• Familiarity with MMIT or equivalent payer data platforms
• Proven client-facing project management experience
• Strong analytical and data interpretation skills

Preferred Qualifications

• Familiarity with Model N, Deloitte Revenue Guard, or similar contract management platforms
• Background at a pharma manufacturer, PBM, or health plan
• MBA or advanced degree in health economics, public health, or related field
• Experience optimizing and scaling service offerings

Benefits

• Medical and Prescription Drug Benefits
• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Paid Time Off & Company Holidays