Engagement Manager, AWS Strategic Industries, Professional Services, AWS Strategic Industries
AWS Professional Services (ProServe) is looking for a technical Engagement Manager (EM) to lead the delivery of complex cloud-solution projects. In this role, you will combine technical expertise with strong project leadership to drive successful implementations of AWS-based solutions for clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. You will apply AWS frameworks like Well-Architected and Cloud Adoption Framework, demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Responsibilities
- Lead and manage complex cloud migration and implementation projects
- Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distill customer needs into clear technical requirements and map them to business outcomes
- Decompose complex technical problems into actionable, deliverable solutions
- Contribute to technical documentation and define documentation standards
- Validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks
- Achieve and maintain relevant AWS certifications and develop domain-specific expertise
- Effectively communicate technical concepts to both technical and business audiences
- Lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain
- Apply management and leadership capabilities to execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion
About the team
The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes when using the AWS Cloud. We collaborate with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through offerings that help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through global specialty practices covering a variety of solutions, technologies, and industries.
Requirements
- 3+ years of program or engagement management experience leading other project managers to deliver a program with multiple and concurrent projects
- 3+ years of cloud computing experience
- Bachelor's degree in Computer Science or Engineering
- Experience working as a Scrum Master or Product Owner across multiple cross-functional teams
Preferred Qualifications
- Project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
Benefits
- Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans)
- Employee Assistance Program (EAP) and Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off and parental leave
- Sign-on payments and restricted stock units (RSUs)
Pay
- USA, CA, San Francisco: $151,000 - $204,200 USD annually
- USA, IL, Chicago: $131,200 - $177,600 USD annually
- USA, MA, Boston: $131,200 - $177,600 USD annually
- USA, NJ, Jersey City: $144,400 - $195,400 USD annually
- USA, NY, New York: $144,400 - $195,400 USD annually
- USA, TX, Dallas: $131,200 - $177,600 USD annually
- USA, VA, Arlington: $131,200 - $177,600 USD annually