Engagement Management, AWS ProServe
About the role
The AWS Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.
Responsibilities
Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
Distill customer needs into clear technical requirements and map them to business outcomes.
Decompose complex technical problems into actionable, deliverable solutions.
Contribute to technical documentation and define documentation standards.
Requirements
5+ years of cloud computing experience.
Bachelor's degree in STEM field.
2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience.
5+ years of leading and delivering enterprise-level IT engagements experience.
Qualifications
Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2).
AWS certification.
Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga.
Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent.
Skills
Technical credibility across diverse stakeholders.
Ability to recognize when additional technical evaluation is needed.
Management and leadership capabilities to successfully execute project plans.
Proactive risk identification and management.
Ability to exceed customer expectations.
Benefits
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
Pay
Base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Schedule
Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at here.