Engagement Lead - Tekion Implementation (Experienced Manager)

About the role

Baker Tilly is seeking an Engagement Lead – Tekion / DMS Implementation to join their Digital Consulting team. This role is ideal for someone who enjoys leading transformation, enhancing operational efficiency, and improving customer experience.

Responsibilities

• Lead a team through the definition and delivery of transformation projects, focusing on the auto dealership industry and Tekion Dealer Management Systems (DMS) implementation.
• Identify and develop complementary value-added services for automotive dealerships, including process improvement initiatives and broader digital transformation opportunities.
• Develop, manage, and measure the effectiveness of project approaches and plans aligned with critical phases of implementation and long-term roadmaps.
• Manage and implement project plans, including staffing resources, deadlines, and end-user expectations.
• Ensure proper documentation of projects, including business cases, business requirements, and implementation plans.
• Coordinate deployment of projects, including third-party vendor relationships for specific development needs.
• Act as the liaison between executive committees, stakeholders, and development teams, identifying and mitigating project risks and issues.
• Support the development of the Enterprise Transformation practice, from go-to-market activities to delivery methodology standards and team development.
• Utilize functional expertise based on specific skills and background, and apply entrepreneurial skills to build strong relationships internally and externally.
• Invest in professional development through participation in firm-wide learning and development programs.
• Support the growth and development of team members and clients through the Baker Tilly Value Architect model.

Requirements

• Bachelor’s degree in relevant field
• Minimum of seven (7) years of related experience, including three (3) years of auto dealership industry experience; consulting experience highly preferred
• Three (3) years’ experience with auto dealership processes, terminology, and workflows (sales, service, parts, accounting)
• Experience leading teams in the implementation of Tekion DMS; Tekion Certified Professional (TCP) qualification highly preferred
• Ability to lead and supervise others, provide exceptional client service, see the "big picture," and manage multiple projects simultaneously
• Project experience with full lifecycle application development, including requirements gathering, use case development, system analysis and design, integration, testing, deployment
• Experience with Agile software delivery management tools and techniques (Scrum, JIRA, confluence)
• Project/program management certification (e.g. PMP, PgMP) and/or Agile certification (e.g. PMI-ACP, CSM, PSM. SAFe POPM) is a plus
• Ability to travel as needed (up to 100%) and work outside of core business hours for client engagements

Qualifications

• Minimum of seven (7) years of related experience
• Three (3) years of auto dealership industry experience
• Three (3) years’ experience with auto dealership processes, terminology, and workflows
• Experience leading teams in the implementation of Tekion DMS
• Ability to lead and supervise others
• Project experience with full lifecycle application development
• Experience with Agile software delivery management tools and techniques
• Project/program management certification or Agile certification
• Ability to travel and work outside of core business hours

Skills

• Strong leadership and project management skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Suite (Word, Excel, PowerPoint)
• Experience with Agile methodologies
• Ability to manage multiple projects simultaneously
• Knowledge of Tekion DMS implementation

Benefits

Commensurate with experience.

Pay

$137,600 - $206,380

Schedule

TBD