Engagement Lead - Tech Delivery

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Job Description About the Role The pharmaceutical Promotional & Medical Review (MLR) ecosystem is undergoing a significant transformation, driven by advances in AI, automation, and modular content workflows. Organizations are increasingly looking to reimagine their review processes to be faster, more scalable, and compliant by design. We are seeking a client-facing Engagement Lead who will anchor discussions, drive thought leadership, and lead strategic engagements across the end-to-end MLR lifecycle — with a strong focus on technology-led transformation and AI-driven review automation. This role sits at the intersection of: MLR domain expertiseAI and technology understandingClient engagement and consulting leadershipThe Role in One Sentence Lead client-facing engagements in MLR transformation by combining deep domain expertise with a strong understanding of AI-driven review automation technologies, and translate strategic vision into actionable solutions. Key Responsibilities Client Engagement & Thought Leadership Lead client discussions, workshops, hackathons, and conferences focused on MLR transformation and AI adoptionAct as a trusted advisor to pharma stakeholders across Medical, Regulatory, Legal, and Commercial functionsDrive C-level and senior stakeholder conversations on the future of MLR, including automation, modular content, and AI-enabled workflowsRepresent the organization in industry forums and conferences, building external credibility and brand visibilityMLR Transformation Consulting Define and shape end-to-end MLR transformation roadmapsConduct current-state assessments and identify gaps across people, process, and technologyDesign future-state operating models incorporating: pre-MLR automation, risk-based review pathways, modular content reuse, global-to-local adaptation frameworksLead solutioning discussions for clients evaluating MLR technology adoptionTechnology & AI Fluency Demonstrate strong conceptual and applied understanding of: AI/GenAI in content review workflows, RAG (retrieval-augmented systems) for claims and fact validation, agentic AI architectures for modular review automation, MLR technology stack (content review platforms, document systems, workflow tools)Translate complex technical concepts into clear, business-relevant narrativesWork closely with engineering and product teams to: align solutions with client needs, validate technical feasibility, shape product evolutionCross-Functional Leadership Serve as the bridge between domain SMEs, engineering teams, and client stakeholdersFacilitate structured collaboration across: MLR reviewers, medical/regulatory SMEs, AI/engineering teamsLead solution demos, pilot programs, and proof-of-value initiativesGo-To-Market (GTM) & Growth Enablement Support development of: proposals, pitch decks, and thought leadership content; value propositions for AI-enabled MLR transformationIdentify new opportunities for technology-led services within existing and new accountsContribute to market positioning of MLR technology offerings Qualifications Qualifications & Experience ✅ Must-Have — Domain + Consulting 6–10 years of experience in: MLR, regulatory review workflows, agency, or pharma content lifecycleStrong exposure to: global and local MLR models, promotional review processes, stakeholder engagement across Medical, Legal, RegulatoryProven ability to lead client discussions and workshops✅ Must-Have — Technology Understanding Strong conceptual understanding of: AI / GenAI and enterprise use cases, RAG-based systems and knowledge-driven AI, agentic AI and workflow automation, document processing and content intelligence systemsAbility to engage with engineering teams on: solution architecture, feasibility discussions, implementation trade-offsNote: This is not a hands-on coding role — but requires deep technical literacy. ✅ Must-Have — Communication & Leadership Exceptional communication and storytelling skillsAbility to simplify complex technical concepts for non-technical stakeholdersStrong presence in: executive discussions, workshops, client presentationsExperience leading or participating in client-facing consulting engagements🌟 Good to Have Experience with: MLR platforms (e.g., Veeva PromoMats, Aprimo), modular content strategies, AI-driven content or review automation initiativesPrior involvement in: AI/GenAI transformation programs, digital transformation consultingExperience speaking at industry events / conferencesWorking Style & What to Expect High-visibility, client-facing role with direct interaction with senior stakeholdersRequires strong ownership and comfort with ambiguityFast-paced environment with evolving technology landscapeDeep collaboration with domain and engineering teams"This role is for someone who can stand at the intersection of MLR expertise, AI technology, and client engagement — and confidently lead the conversation on what the future of MLR should look like." Additional Information Compensation & Benefits Transparency Statement Base Salary Range: $150k-$180k The compensation range displayed reflects the full span of pay across all of our U.S. geographic pay areas and experience levels. Your actual base salary offer will be determined based on multiple factors, including: Geographic Pay Area (US 1 through US 5, reflecting cost‑of‑labor differences)Experience & Qualifications relevant to the roleInternal Equity alignment with employees in similar roles and levelsWhat This Means for You The minimum of the posted range represents the starting point for candidates in the lowest cost‑of‑labor pay areas (US 5).The maximum of the posted range represents the upper threshold for candidates in the highest cost‑of‑labor pay areas (US 1 / US 2).Candidates are aligned to pay areas based on their primary work location.For Current Employees Posted salary ranges reflect the full compensation band across all U.S. pay areas and experience levels. Your individual compensation is based on your specific pay area, hire date, performance trajectory, and internal equity. Differences between your current salary and the posted range are not indicative of a pay discrepancy. Please contact HR with any questions. Benefits Overview This role is eligible for a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; a 401(k)-retirement plan; seven (7) sick leave days, vacation paid time off, and paid holidays; all in accordance with Company plans. Specific benefits are governed by applicable plan documents. Indegene is committed to pay equity and transparency. We regularly benchmark our compensation against market data to ensure competitive and fair pay practices across all locations.