Engagement Lead - Infrastructure Architecture

As an Engagement Lead in Infrastructure Architecture, you will drive enterprise-scale infrastructure strategy, architecture governance, and transformation initiatives that enable business growth, operational excellence, and long-term value creation. Collaborate with business stakeholders, product owners, operations teams, cybersecurity partners, and enterprise architects to deliver resilient, scalable, and innovative infrastructure solutions.

Responsibilities

• Lead the design and governance of enterprise infrastructure architectures that align technology investments with business objectives and measurable outcomes.
• Develop infrastructure standards, target-state architectures, and transformation roadmaps that enhance scalability, resilience, security, and operational efficiency across hybrid environments.
• Partner with cross-functional teams to design and implement integrated solutions leveraging ServiceNow for workflow automation, configuration management, service visibility, and operational excellence.
• Drive architecture governance through design reviews, risk assessments, technology evaluations, and adherence to enterprise standards and best practices.
• Mentor and guide technical teams while promoting reusable architecture patterns, automation strategies, continuous improvement, and data-driven decision making.

Requirements

• 15+ years of experience in infrastructure architecture within complex enterprise environments, including large-scale transformation initiatives and hybrid infrastructure ecosystems.
• Strong ServiceNow experience, including Configuration Management Database (CMDB), service catalog management, workflow automation, integrations, and service management processes.
• Proven ability to lead infrastructure strategy, architecture governance, and enterprise modernization programs from planning through successful delivery.
• Deep expertise in data center technologies, networking, storage, virtualization, backup and recovery, disaster recovery, and cloud infrastructure services.
• Advanced project and program management skills with experience managing multi-phase initiatives, stakeholder alignment, risk management, and value realization.
• Experience designing secure, resilient, and compliant infrastructure solutions while incorporating regulatory, governance, and cybersecurity requirements.
• Strong communication and stakeholder management skills with the ability to translate complex technical concepts into business-focused recommendations.
• Demonstrated analytical and problem-solving capabilities with experience driving continuous improvement, operational efficiency, and service reliability.

Preferred Qualifications

• Experience leading infrastructure transformation programs across global and geographically distributed teams.
• Expertise in infrastructure automation, observability platforms, capacity planning, and performance optimization methodologies.
• Knowledge of cloud-native technologies, platform engineering practices, and enterprise automation frameworks.
• Experience evaluating emerging technologies and conducting proof-of-concept initiatives to support strategic decision-making.
• Strong understanding of security-by-design principles, including identity and access management, encryption, monitoring, and audit readiness.

Work Model

This is a remote position open to qualified applicants in the United States. The role offers flexibility to support a healthy work-life balance through various wellbeing programs. Working arrangements may evolve based on project, business, or client requirements, with clear communication about role expectations.

Pay

The annual salary for this position will be in the range of $119K - $135K, depending on experience and qualifications. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of applicable plans.

Benefits

• Medical, dental, vision, and life insurance
• Paid holidays plus paid time off
• 401(k) plan and contributions
• Long-term and short-term disability
• Paid parental leave
• Employee Stock Purchase Plan

Applicants must be legally authorized to work in the United States without company sponsorship. Visa transfer or sponsorship is not available for this role.