Jobs · OTHR · Maryland

Engagement Coordinator

The TJX Companies, Inc. · Towson, MD · 1 mo ago
OTHR$16.25–$16.75/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description of opportunity, responsibilities, qualifications, benefits, pay. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. No filler like "commensurate with experience". Pay is given: starting pay range $16.25 to $16.75 per hour. So we can include Pay section. Schedule? Not given explicitly; only "Available to work flexible schedule including evenings and weekends". That's schedule info. Could include Schedule section. Benefits: listed. So include Benefits. Responsibilities: many bullet points. Use
  • . Requirements/Qualifications/Skills: The "Who We’re Looking For" includes qualifications: high school graduate or equivalent preferred, flexible schedule, team member, interpersonal skills, customer service, lift heavy, train others, run register, handle confidential info, experience as coordinator or previous retail/supervisory preferred. Could be Requirements or Qualifications. We'll decide: maybe "Qualifications" for education/experience, "Skills" for interpersonal etc. But we can combine. The instruction: prefer few substantive sections over many thin ones. So we could have sections: Responsibilities, Qualifications, Benefits, Pay, Schedule. Possibly also About the role? The "Opportunity: Grow Your Career..." paragraph could be About the role. That's substantive. So include About the role. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate: EEO etc. Also remove contact info? The address line maybe minor metadata; we can fold into short p or drop. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." So address can be a short p maybe under About the role? But we can drop it. Probably better to include a short p with location? Not required. We'll drop. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all bullet points exactly as given? We can keep them but maybe rephrase? Must preserve meaning. We'll copy bullet points as list items. We need to ensure no duplication. The posting repeats some phrases like "Promotes a “Highly Satisfied” customer experience" appears twice. We should keep only once? The instruction: "Remove duplicated lines". So we need to deduplicate. Let's extract responsibilities list: From description: - Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. - Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. - Acts with integrity to adhere to company policy and procedures. - Promotes a culture where everyone feels welcomed, valued, and engaged. - Has a strong desire to achieve team and individual results. - Available and willing to work in multiple areas of the store as needed - Promotes a “Highly Satisfied” customer experience (duplicate) - Drives customer loyalty through programs and initiatives - Addresses customer concerns and issues promptly - Updates Associates on current customer experience feedback, goals, and company initiatives - Trains and mentors all Associates on Policies and Procedures - Provides recognition and constructive feedback on cashier performance - Maintains and monitors cash controls including change fund - Adheres to all labor laws and meal and break period policies - Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor - Audits and approves paperwork - Maintains cleanliness, recovery, and organizational standards throughout the frontline - Monitors all frontline equipment, communicating issues to management - Executes and adheres to Company directives - Maintains and upholds merchandising standards within the queue-line - Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards) - Ensures proper and timely handling of damages and Mark out of Stock - Promotes a safe environment, reporting any type of safety hazard in the store - Other duties as assigned We need to deduplicate: "Promotes a “Highly-Satisfied” customer experience while driving customer loyalty." vs "Promotes a “Highly Satisfied” customer experience". Slight variation; but they are similar. We'll keep one maybe the first. Also "Drives customer loyalty through programs and initiatives" is separate. Now qualifications list: - High School graduate or equivalent degree preferred - Available to work flexible schedule including evenings and weekends - Able to work as a team member - Excellent interpersonal skills - Exceptional customer service skills - Able to lift heavy merchandise with/without reasonable accommodations - Able to train and provide direction to others - Able to run a register/handle money - Must be able to handle confidential information with discretion - Experience as a coordinator or previous retail/supervisory experience preferred We could separate into Qualifications (education/experience) and Skills (interpersonal etc). But we can combine into Qualifications. Benefits list: - Associate discount - EAP - smoking cessation - bereavement - 401(k) Associate contributions - child care & cell phone discounts - pet & legal insurance - credit union - referral bonuses - Those who meet service or hours requirements are also eligible for: - 401(k) match - medical/dental/vision - HSA - health care FSA - life insurance - short/long term disability - paid parental leave - paid holidays/vacation/sick - auto/home insurance discounts - scholarship program - adoption assistance We need to keep as list. Pay: starting pay range $16.25 to $16.75 per hour. Actual starting pay determined by factors. Schedule: "Available to work flexible schedule including evenings and weekends" already in qualifications; but we could still have Schedule section referencing that. However we might avoid duplication. Since schedule info is already in qualifications, we could omit separate Schedule section to avoid thin sections. The instruction: prefer few substantive sections over many thin ones. So we can incorporate schedule into Qualifications or About the role. Probably better to keep Qualifications includes schedule. Thus sections: About the role (intro paragraph), Responsibilities, Qualifications, Benefits, Pay. Now produce HTML fragment:

    About the role

    Opportunity: Grow Your Career. Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed. Drives customer loyalty through programs and initiatives. Addresses customer concerns and issues promptly. Updates Associates on current customer experience feedback, goals, and company initiatives. Trains and mentors all Associates on Policies and Procedures. Provides recognition and constructive feedback on cashier performance. Maintains and monitors cash controls including change fund. Adheres to all labor laws and meal and break period policies. Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor. Audits and approves paperwork. Maintains cleanliness, recovery, and organizational standards throughout the frontline. Monitors all frontline equipment, communicating issues to management. Executes and adheres to Company directives. Maintains and upholds merchandising standards within the queue-line. Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards). Ensures proper and timely handling of damages and Mark out of Stock. Promotes a safe environment, reporting any type of safety hazard in the store. Other duties as assigned.

    But that's huge; maybe better to split into Responsibilities list. Actually the About the role could be brief summary: "Opportunity: Grow Your Career. Leads the frontline..." but we already have responsibilities list. The instruction: Use

    for section headings,
    • for any list of duties/requirements/benefits, and

      for prose. So we should put duties in

      • . So About the role could be a short prose summarizing the opportunity. Then Responsibilities list. Thus:

        About the role

        Opportunity: Grow Your Career. Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty, develops high‑performing teams through training and mentoring, and ensures store operations run smoothly and safely.

        But we must preserve all substantive information; we cannot summarize away detail. The instruction says "Do NOT invent or summarize away detail." Summarizing may be considered summarizing away detail. We need to preserve all substantive information. That means we cannot omit details; we must keep them somewhere. If we put them in Responsibilities list, we preserve detail. So About the role can be a brief intro that doesn't omit details because they are elsewhere. That's okay. Thus we will have About the role short paragraph (maybe just the first sentence). Then Responsibilities list with all duties (deduplicated). Then Qualifications list. Then Benefits list. Then Pay paragraph. Now ensure we don't include any boilerplate like EEO etc. Let's craft. Responsibilities list items (deduplicated): - Leads the frontline to promote a “Highly‑Satisfied” customer experience while driving customer loyalty. - Helps develop high‑performing teams through training and mentoring of Associates on frontline execution of all register transactions. - Acts with integrity to adhere to company policy and procedures. - Promotes a culture where everyone feels welcomed, valued, and engaged. - Has a strong desire to achieve team and individual results. - Available and willing to work in multiple areas of the store as needed. - Drives customer loyalty through programs and initiatives. - Addresses customer concerns and issues promptly. - Updates Associates on current customer experience feedback, goals, and company initiatives. - Trains and mentors all Associates on Policies and Procedures. - Provides recognition and constructive feedback on cashier performance. - Maintains and monitors cash controls including change fund. - Adheres to all labor laws and meal and break period policies. - Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor. - Audits and approves paperwork. - Maintains cleanliness, recovery, and organizational standards throughout the frontline. - Monitors all frontline equipment, communicating issues to management. - Executes and adheres to Company directives. - Maintains and upholds merchandising standards within the queue‑line. - Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards). - Ensures proper and timely handling of damages and Mark out of Stock. - Promotes a safe environment, reporting any type of safety hazard in the store. - Other duties as assigned. Now Qualifications list: - High School graduate or equivalent degree preferred. - Available to work flexible schedule including evenings and weekends. - Able to work as a team member. - Excellent interpersonal skills. - Exceptional customer service skills. - Able to lift heavy merchandise with/without reasonable accommodations. - Able to train and provide direction to others. - Able to run a register/handle money. - Must be able to handle confidential information with discretion. - Experience as a coordinator or previous retail/supervisory experience preferred. Now Benefits list: - Associate discount - EAP - smoking cessation - bereavement - 401(k) Associate contributions - child care & cell phone discounts - pet & legal insurance - credit union - referral bonuses - 401(k) match (for those meeting service/hours requirements

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