Jobs · OTHR · Illinois

Engagement Coordinator

The TJX Companies, Inc. · Fairview Heights, IL · 1 mo ago
OTHR$16–$16.5/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. We need to parse the posting. First paragraph: "HomeGoods At TJX Companies, every day brings new opportunities..." This is generic intro. Could be About the role? Might be considered overview. We'll put under

About the role

with that paragraph. Then "Job Description Opportunity: Grow Your Career. Leads the frontline..." This is responsibilities. We'll put under

Responsibilities

with list of duties. We need to extract bullet points from the long paragraph after "Job Description Opportunity: Grow Your Career." It lists many duties separated by spaces. We need to split into list items. Let's identify each duty: - Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. - Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. - Acts with integrity to adhere to company policy and procedures. - Promotes a culture where everyone feels welcomed, valued, and engaged. - Has a strong desire to achieve team and individual results. - Available and willing to work in multiple areas of the store as needed - Promotes a “Highly Satisfied” customer experience - Drives customer loyalty through programs and initiatives - Addresses customer concerns and issues promptly - Updates Associates on current customer experience feedback, goals, and company initiatives - Trains and mentors all Associates on Policies and Procedures - Provides recognition and constructive feedback on cashier performance - Maintains and monitors cash controls including change fund - Adheres to all labor laws and meal and break period policies - Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor - Audits and approves paperwork - Maintains cleanliness, recovery, and organizational standards throughout the frontline - Monitors all frontline equipment, communicating issues to management - Executes and adheres to Company directives - Maintains and upholds merchandising standards within the queue-line - Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards) - Ensures proper and timely handling of damages and Mark out of Stock - Promotes a safe environment, reporting any type of safety hazard in the store - Other duties as assigned We need to avoid duplicates: "Promotes a “Highly-Satisfied” customer experience while driving customer loyalty." and later "Promotes a “Highly Satisfied” customer experience" and "Drives customer loyalty through programs and initiatives". Might be overlapping but we keep as separate items? Might be considered duplicate. We'll keep unique items; but we can keep both as they are slightly different. However we should avoid duplication of lines. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines". So we should remove duplicated lines. The duplicated line is essentially same idea. We'll keep one. Let's list unique duties: 1. Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. 2. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. 3. Acts with integrity to adhere to company policy and procedures. 4. Promotes a culture where everyone feels welcomed, valued, and engaged. 5. Has a strong desire to achieve team and individual results. 6. Available and willing to work in multiple areas of the store as needed. 7. Drives customer loyalty through programs and initiatives. 8. Addresses customer concerns and issues promptly. 9. Updates Associates on current customer experience feedback, goals, and company initiatives. 10. Trains and mentors all Associates on Policies and Procedures. 11. Provides recognition and constructive feedback on cashier performance. 12. Maintains and monitors cash controls including change fund. 13. Adheres to all labor laws and meal and break period policies. 14. Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor. 15. Audits and approves paperwork. 16. Maintains cleanliness, recovery, and organizational standards throughout the frontline. 17. Monitors all frontline equipment, communicating issues to management. 18. Executes and adheres to Company directives. 19. Maintains and upholds merchandising standards within the queue-line. 20. Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards). 21. Ensures proper and timely handling of damages and Mark out of Stock. 22. Promotes a safe environment, reporting any type of safety hazard in the store. 23. Other duties as assigned. Now "Who We’re Looking For:" section includes qualifications/requirements/skills. List: - High School graduate or equivalent degree preferred - Available to work flexible schedule including evenings and weekends - Able to work as a team member - Excellent interpersonal skills - Exceptional customer service skills - Able to lift heavy merchandise with/without reasonable accommodations - Able to train and provide direction to others - Able to run a register/handle money - Must be able to handle confidential information with discretion - Experience as a coordinator or previous retail/supervisory experience preferred We can split into Requirements (maybe education, experience) and Skills (interpersonal, customer service, etc.). But we can just put under Requirements or Qualifications. The instruction: use headings for sections like Requirements, Qualifications, Skills. We need to decide which to include based on content. We have education: High School graduate or equivalent degree preferred -> could be Qualifications. Experience: Experience as a coordinator or previous retail/supervisory experience preferred -> Qualifications. Availability: flexible schedule -> maybe Schedule section? Actually schedule is about work hours. Could be Schedule. Skills: Excellent interpersonal skills, Exceptional customer service skills, Able to train and provide direction to others, Able to run a register/handle money, Able to lift heavy merchandise, Handle confidential info. We could create sections: Qualifications (education & experience), Skills (interpersonal, customer service, etc.), Schedule (flexible schedule). But we need to avoid thin sections. Perhaps combine Qualifications and Skills into Requirements? But we need to follow headings list. We'll include: - Requirements (maybe combine education, experience, ability to lift, run register, handle confidential info) - Skills (interpersonal, customer service, training, direction) - Schedule (flexible schedule including evenings and weekends) But we need to ensure we don't create sections with filler. All have content. Now Benefits: The posting lists benefits: "Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance." We need to put under

Benefits

with a list. Pay: "This position has a starting pay range of USD $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience." We need Pay section. Schedule: Already we have flexible schedule. Could be Schedule section. Now About the role: we have introductory paragraph. We must not repeat job title as heading. Not include Job ID etc. We must output only HTML fragment. Let's craft. Structure:

About the role

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Responsibilities

  • Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty.
  • Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions.
  • Acts with integrity to adhere to company policy and procedures.
  • Promotes a culture where everyone feels welcomed, valued, and engaged.
  • Has a strong desire to achieve team and individual results.
  • Available and willing to work in multiple areas of the store as needed.
  • Drives customer loyalty through programs and initiatives.
  • Addresses customer concerns and issues promptly.
  • Updates Associates on current customer experience feedback, goals, and company initiatives.
  • Trains and mentors all Associates on Policies and Procedures.
  • Provides recognition and constructive feedback on cashier performance.
  • Maintains and monitors cash controls including change fund.
  • Adheres to all labor laws and meal and break period policies.
  • Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor.
  • Audits and approves paperwork.
  • Maintains cleanliness, recovery, and organizational standards throughout the frontline.
  • Monitors all frontline equipment, communicating issues to management.
  • Executes and adheres to Company directives.
  • Maintains and upholds merchandising standards within the queue-line.
  • Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards).
  • Ensures proper and timely handling of damages and Mark out of Stock.
  • Promotes a safe environment, reporting any type of safety hazard in the store.
  • Other duties as assigned.

Qualifications

  • High School graduate or equivalent degree preferred.
  • Experience as a coordinator or previous retail/supervisory experience preferred.

Skills

  • Excellent interpersonal skills.
  • Exceptional customer service skills.
  • Able to train and provide direction to others.
  • Able to run a register/handle money.
  • Able to lift heavy merchandise with/without reasonable accommodations.
  • Must be able to handle confidential information with discretion.

Schedule

Available to work flexible schedule including evenings and weekends.

Benefits

  • Associate discount
  • Employee Assistance Program (EAP)
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match (for those meeting service or hours requirements)
  • Medical/dental/vision coverage
  • Health Savings Account (HSA)
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation

Similar jobs

Engagement Coordinator

LucetUnited States· 3 mo ago
RemoteOTHR$17.95–$19.15/hrapply on recruiting.ultipro.com