Engagement Care Coordinator

About the role

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. As an Engagement Care coordinator you will be primarily responsible for assisting in the immediate care coordination needs of youth hospitalized due to a behavioral health condition that are enrolled in the OhioRISE program. This position will support families with the hospital discharge process, educating families and community partners about the OhioRISE program, and making referrals for follow up care and services. This position attends in-person and virtual meetings to complete engagement milestones for the program including crisis safety plans, assessments, care plans, and scheduling and facilitating Child and Family team meetings until a warm handoff can be made to the youth’s ongoing care coordinator.

OUR MISSION: Delivering exceptional care through connection. OUR VALUES: Dignity - We meet people where they are on their journey with respect and hope; Collaboration - We listen to understand and ask how we can best support the people and communities we serve; Wellbeing - We celebrate one another's strengths, and we support one another in being well; Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team; Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible.

Responsibilities

• Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure best outcomes for children, youth, and families.
• Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
• Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.
• Coordinates family-based-services for children, youth, and families in their home, school, and community.
• Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth and family.
• Engages and build positive relationships with children, youth, and families in coordination with child and family teams to support successful integration of team members and care plans.
• Develops collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
• Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
• Remains current with all training requirements including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
• All other duties as assigned.

Requirements

Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities