Engage Life Director
Atria Senior Living · Durham, NC · 2 mo ago
ManagementFull-time
About the role
Atria Senior Living is seeking individuals who are passionate about creating vibrant communities where residents can thrive. This position offers a comprehensive benefits package including:
- Paid holidays and PTO
- Annual anniversary rewards based on classification
- Health, Dental, Vision, and Life Insurance
- Retirement Savings Plan with employer match
- Tuition reimbursement for U.S.-based communities
- Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
Responsibilities
As a valued team member at Atria, you will:
- Develop and implement programs of interest and meaning to our residents
- Manage and supervise the Engage Life Program Instructors (ELPI), volunteers, and drivers (where applicable)
- Manage the Atria Resident Discovery tool (ARD), including completing Learn.Do.Try. (LDT) surveys, monthly event calendar, and all move-in actions related to Engage Life for all residents
- Research, evaluate, approve, develop, and modify community events and programs according to resident interests and “8 Dimensions of Engagement”
- Prepare and publish an engaging and creative monthly program calendar incorporating the community’s events and programs by the 1st of every month
- Manage all aspects of the Engage Life program
- Engage and motivate residents to participate in programs
- Contribute to community growth by participating in sales activities
- Engage in community public relations, including collaboration with corporate public relations and preparation of local positive publicity stories
- Manage departmental needs and goals within department budgets
- Recruit, research, and approve schedules and supervise programs leaders, general contractor entertainers, volunteers, religious professionals, and vendors
- Responsible for managing and supervising all Active Aging and Transportation personnel, including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring, and corrective action consistent with company policy
- Serve as the community’s “manager-on-duty” on a regular basis
- Determine and manage community resident transportation operations, including scheduling of outside events and similar operational decisions
- May drive company vehicle from community to social and other various destinations (only if required by community)
- Recruit, approve, train, and manage volunteers where applicable
Requirements
- Bachelor’s degree (B.A.) from four-year college or university
- One to two years related experience and/or training
- Ability to clearly present information through the spoken word
- Able to clearly communicate, providing the necessary level of detail even under stressful or demanding conditions
- Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication
- Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach, and document performance issues and complete performance management expectations as guided by the company
- Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve company expectations and goals for the community
- Able to operate standard office equipment
- Ability to effectively utilize technology including use of computers, iPad/Tablet use, Word programming, internet access, email, and social media
- Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)
- Must possess valid driver’s license
- Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards
Qualifications
- Must have a valid driver’s license
- Must be able to satisfactorily meet and comply with Atria’s motor vehicle policy standards
Skills
- Excellent communication skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Experience with community engagement and resident programs
- Knowledge of resident care and wellness programs
- Ability to manage multiple tasks and projects simultaneously
Benefits
- Paid holidays and PTO
- Annual anniversary rewards based on classification
- Health, Dental, Vision, and Life Insurance
- Retirement Savings Plan with employer match
- Tuition reimbursement for U.S.-based communities
Pay
Details on pay will be provided during the interview process.
Schedule
Details on schedule will be provided during the interview process.