Jobs · Customer Service · Connecticut

Energy Specialist

United Illuminating · Orange, CT · 1 wk ago
On-siteCustomer Service$88k–$110k/yrInternship

The Energy Specialist position is assigned to the Operations Team within the Conservation & Load Management (CLM) Department. C&LM delivers high quality and cost-effective energy efficiency programs to natural gas and electricity customers in CT and MA. This role is responsible for various administrative tasks, including the Procure to Pay Process for vendor payments, supporting Energy Efficiency programs across MA and CT.

Responsibilities

  • Maintains the CLM Operations email inbox, including response to payment and invoice requests within 24 hours of receipt.
  • Processes invoices and payments in SAP.
  • Creates purchase requests and purchase orders in SAP.
  • Maintains the Vendor Invoice Management (VIM) inbox in SAP.
  • Runs Cyber Security Evaluations and documentation.
  • Provides program support with data entry, data analysis, and various administrative tasks, as assigned.
  • Delivers intelligence and insights to end-users and key stakeholders through execution of the data visualization life cycle.
  • Creates repeatable, scalable processes for future source onboarding for data acquisition.
  • Identifies and supports process improvement initiatives and change management activities.
  • Maintains the CLM Operations email inbox, including response to payment and invoice requests within 24 hours of receipt.

Requirements

  • Education & Experience: Bachelor’s Degree in Business, Statistics, Economics, Mathematics or a related field of study and a minimum of five (5) years of relevant experience. An equivalent combination of education and experience may be considered.
  • Qualities: Results-oriented with critical and creative thinking, decision-making, and problem-solving skills.
  • Skills: Proficiency with Microsoft Office Suite, with advanced level skills in Excel and SAP. High attention to detail. Effective interpersonal, written and verbal communications, including solid presentation skills. Strong cross-functional team skills, desire to serve co-workers and provide customers with excellent service. Ability to travel, as required.

Skills / Abilities

  • Experience in managing vendor payments.
  • Electric & gas utility industry knowledge.
  • Energy Efficiency programs and industry knowledge.
  • SAP ERP Purchasing functions.
  • Microsoft Office and Office365.
  • Proficient in Excel and Word.
  • Proficient in SharePoint and TEAM.
  • PDF Editing (Adobe, PDF X-Change Editor).
  • CRM / DSM Systems.
  • DocuSign.
  • Ariba Purchasing systems (IBuy).

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