Energy Service Technician - Prairieland FS - Pilot Grove, MO

About the role

Under the direction of the Energy Service Manager, the Energy Service Technician accomplishes the training required to gain the knowledge and skills to perform all services safely and to provide excellent customer service. The Energy Service Technician will also serve as part-time delivery for refined fuels, propane, and lubricants in a safe, efficient, and timely manner.

Responsibilities

• Performs service related to propane and refined fuel installations; all propane systems should follow the Propane Policy Manual.
• Prepares and maintains records in accordance with regulations and company procedures; documents all work performed on all equipment.
• Obtains customer signatures on all work orders and receipts for pickup or delivery when required.
• Drives truck to deliver propane and refined fuel to customers’ homes or places of business.
• Replaces outdated propane regulators at customers’ homes or places of business.
• Maintains inventory control measures to reduce losses and improve efficiency; conducts regular inventory counts and reports as required.
• Collects accounts from customers and records transactions on customer sales.
• Handles complaints promptly; completes regular activity reports.
• Maintains company equipment according to company standards and performs routine maintenance on the equipment.
• Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA, and DOT policies and procedures as they apply.
• Responsible for maintaining the assigned vehicle and company equipment according to company standards.
• Complies with the uniform policy and upholds a professional appearance.
• Performs all other duties as assigned.

Requirements

• High school diploma or equivalent; technical diploma or equivalent certification in energy systems or a related field preferred.
• Proficiency in MS Office Suite (Word, Excel, and PowerPoint).
• Knowledge of propane, fuel, and energy systems is an advantage.
• Strong mechanical aptitude and troubleshooting skills.

Qualifications

• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
• Excellent verbal and written communication skills, with a professional demeanor.
• High attention to detail and accuracy in all tasks.
• Ability to work effectively as part of a team and collaborate with teammates at all levels.
• Ability to identify and address issues in a proactive manner.
• Strong customer service skills, with the ability to interact professionally with customers and teammates.
• High level of integrity and ability to handle confidential information.

Other Requirements

• Obtain a valid CDL (Commercial Driver’s License) with required endorsements (e.g., HazMat, Tanker) within six months of employment and maintain a clean driving record.
• Must be able to obtain, within six months, and maintain applicable professional certifications associated with the energy industry.
• Must reside within the geography assigned when an employment opportunity is presented.
• Ability to work hours other than those considered normal at various times throughout the year to meet deadlines and demands.
• Ability and willingness to participate in required training, including education on GROWMARK’s policies and procedures and additional training related to the position’s requirements.

Physical Demands

• Lifting/Carrying Frequency: Under 10 lbs – Frequently; 11–20 lbs – Frequently; 21–50 lbs – Frequently; 51–100 lbs – Occasionally; Over 100 lbs – Not Applicable
• Pushing/Pulling Frequency: Under 10 lbs – Frequently; 11–20 lbs – Frequently; 21–50 lbs – Frequently; 51–100 lbs – Occasionally; Over 100 lbs – Not Applicable
• Twisting/Turning Frequency: Frequently
• Driving Frequency: Frequently
• Climb: Frequently
• Crawl: Frequently
• Kneel: Frequently
• Reach Outward: Frequently
• Reach Over Head: Frequently
• Reach Over Shoulder: Frequently
• Exposure to Cold: Frequently
• Exposure to Heat: Frequently
• Exposure to dust, dirt, debris: Frequently
• Exposure to chemicals: Frequently
• Exposure to high noise levels: Frequently
• Working from heights: Frequently
• Sit: Frequently
• Stand: Frequently
• Walk – Normal Surfaces: Frequently
• Walk – Slippery Surfaces: Frequently
• Walk – Uneven Surfaces: Frequently
• Keyboard/Ten Key: Frequently
• Fine Dexterity: Frequently
• Handling (grasping, holding): Frequently
• Repetitive Motion – Hands: Frequently
• Repetitive Motion – Feet: Frequently

Pay

Compensation is determined based on experience and qualifications. Base pay range: $45,000 – $60,000 per year. In addition to base pay, may be eligible for overtime, commission, performance-based increases, and bonuses.