Jobs · Virginia

Energy Resource Manager (ERM)

Microsoft · Boydton, VA · 1 mo ago
Hybrid$103k–$203k/yrFull-time
We need to produce HTML fragment with sections only if real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to extract content. From posting: Overview: description about role, values, etc. That could be "About the role". We'll put that in

under heading

About the role

. Responsibilities: there is a big block under "Responsibilities". We'll list as
  • each bullet. Need to preserve all substantive info; we can break into items. Qualifications: there is "Qualifications" section with Required Qualifications and Preferred Qualifications. Also "Background Check Requirements". We'll treat as Qualifications heading maybe with subpoints? But we only have allowed headings; we can put everything under Qualifications heading as
    • . Could also separate Required and Preferred but not required. Skills: not explicitly listed; maybe we can omit if no specific skills. The posting mentions some skills in Preferred Qualifications (Critical Environment infrastructure, reading diagrams, etc.) Those could be considered skills. But we have a Skills heading; we could include them there. However we must only include sections when posting has real specific content. The posting does have skill-like content in Preferred Qualifications. Could put under Skills. Benefits: posting mentions "As a group, CO+I is focused on personal and professional development for all employees, offer trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion, and professional certifications." Also later "Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: link". That's vague; not specific benefits. We should not create Benefits section unless specific benefits listed. The posting does not list concrete benefits like health insurance, 401k, etc. So we should omit Benefits. Pay: posting includes pay range: "Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year." That's specific pay info, so we should include Pay section. Schedule: not mentioned; omit. Also we need to include maybe "About the role" from Overview. We must not include boilerplate like EEO, equal opportunity, etc. Remove those lines. We must not include Job ID/requisition numbers. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like responsibilities bullet points exactly as given (maybe rephrase? but must preserve info). We'll copy sentences. We need to format as HTML fragment only. Let's extract Overview text: "Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as an Energy Resource Manager (ERM) with the primary focus at reducing stranded capacity applying optimization techniques of space, power, cooling and network. Being a key member of the local Datacenter Operations team in the deployment planning and optimization of the IT capacity, working closely with Electrical Engineers and Critical Environment Field Service Engineer. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I ERM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. By enabling data center capacity through increased Infrastructure Utilization Effectiveness (IUE) and Power Harvesting (PH), you will lead the retrofit efforts to upgrade legacy datacenters and harvest capacity in our existing fleet. As a group, CO+I is focused on personal and professional development for all employees, offer trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider." We'll put that as

      . Responsibilities block: It starts after "Responsibilities As a successful Energy Resource Manager, your success will be measured by:" then list items. Let's extract each sentence as bullet. We'll need to split into logical bullets. The text: "Data Center Operations Primary focus in Managing IT Allocation at the Campus/Metro level by collaborating with key stakeholders and ensuring that demands are properly allocated across the IT infrastructure.Familiarize with the Data Center design and manage the IT resources by performing virtual failure analysis and develop a master allocation plan to drive the operationalization of the customer capacity.Ensure compliance with data center business units and service-level policies.Engage with appropriate teams and resources to execute tasks or projects.Manage programs associated with the area of responsibility.Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.Participate in Root Cause Analysis (RCA) process as appropriate.Raise risks to the IT capacity allocation and planning. Identify power stranding and contractual inconsistencies (leased spaces).Ensure that the critical environment information is properly entered and maintained (tooling).Lead programs and projects through leadership forums aligning scope, schedule, and cost that align to our OKRs. Service Delivery Manage the assigned projects or programs to meet service delivery objectives and escalate to appropriate stakeholders to remove obstacles.Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.Manage relationships with vendors and suppliers to ensure that all expectations are clarified, understood, documented, and met. Data Center Work Environment Share best practices; assist others in learning role, process, procedures.Collaborate and engage with Subject Matter Experts (SMEs) across CO+I and engineering groups to gain program / project insights.Leverage and synthesize these insights to develop and operationalize solutions that mitigate our customer gaps.Provide mentorship across data centers for specific expertise.Seek training opportunities that meet the interest of the business as well as own career goals and objectives.Suggest ways of reducing risk of performing maintenance; work with others to accommodate scheduling needs.Suggest improvements in implementation based on depth of understanding.Contribute to a positive team environment by learning and adopting best practices.Contribute constructively during team meetings and in cross-discipline collaborations within the service team.Recognize priority of team success over individual achievement.Collaborate and negotiate effectively with others and seek guidance from management to identify delegates to deliver results. Ownership In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner. Other Embody our Microsoft One culture and values." We need to break into sensible bullet points. We'll create bullet for each major sentence or clause. Let's list: - Primary focus in Managing IT Allocation at the Campus/Metro level by collaborating with key stakeholders and ensuring that demands are properly allocated across the IT infrastructure. - Familiarize with the Data Center design and manage the IT resources by performing virtual failure analysis and develop a master allocation plan to drive the operationalization of the customer capacity. - Ensure compliance with data center business units and service-level policies. - Engage with appropriate teams and resources to execute tasks or projects. - Manage programs associated with the area of responsibility. - Demonstrate conscientiousness on cost adhering to budget requirements; keep costs reasonable and contribute to staying within budget. - Follow and adhere to safety and security policies and procedures; report immediately any safety or security issues or concerns. - Participate in Root Cause Analysis (RCA) process as appropriate. - Raise risks to the IT capacity allocation and planning; identify power stranding and contractual inconsistencies (leased spaces). - Ensure that the critical environment information is properly entered and maintained (tooling). - Lead programs and projects through leadership forums aligning scope, schedule, and cost that align to our OKRs. - Manage the assigned projects or programs to meet service delivery objectives and escalate to appropriate stakeholders to remove obstacles. - Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly. - Proactively review schedules and avoid conflicts when possible. - Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions. - Manage relationships with vendors and suppliers to ensure that all expectations are clarified, understood, documented, and met. - Share best practices; assist others in learning role, process, procedures. - Collaborate and engage with Subject Matter Experts (SMEs) across CO+I and engineering groups to gain program/project insights. - Leverage and synthesize these insights to develop and operationalize solutions that mitigate our customer gaps. - Provide mentorship across data centers for specific expertise. - Seek training opportunities that meet the interest of the business as well as own career goals and objectives. - Suggest ways of reducing risk of performing maintenance; work with others to accommodate scheduling needs. - Suggest improvements in implementation based on depth of understanding. - Contribute to a positive team environment by learning and adopting best practices. - Contribute constructively during team meetings and in cross-discipline collaborations within the service team. - Recognize priority of team success over individual achievement. - Collaborate and negotiate effectively with others and seek guidance from management to identify delegates to deliver results. - In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). - Support escalation of issues to appropriate owner. - Embody our Microsoft One culture and values. That seems comprehensive. Now Qualifications: Required Qualifications: "High School Diploma or equivalent AND 2+ years’ experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale OR equivalent experience." Also "Background Check Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.Criminal Justice Information Services: This position may require passing a background check conducted through the CJIS criminal justice information system by authorized local, state, and/or federal agencies." Preferred Qualifications: "2+ years’ experience in Critical Environment infrastructure (e.g., UPS, PDUs, Generators, AHU/CFM, ability to read and interpret electrical one-line diagrams and working with IT infrastructure modifications (e.g., Cable trays, Fiber Runners, HACs and IT equipment).1+ years’ experience in IT Critical Space and understanding of IT Allocation (e.g., Diverse Cluster density, quanta, patterns)" Also there is a line: "Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations,

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