Energy Efficiency Consultant, EV Implementation (Hybrid Schedule)

About the role

The Energy Efficiency Consultant, EV Implementation is responsible for providing project and program management to residential and commercial customers for the Electric Vehicle (EV) Charging Program. This position supports the development, promotion, and implementation of EV initiatives to meet established goals under the direction of the Supervisor and/or Manager of Electric Vehicle Implementation.

Responsibilities

• Directly processes customer applications and customer payments, or coordinates with third-party vendors to deliver rebates for the residential, fleet, multifamily, and Direct Current Fast Charger (DCFC) EV Charging Program within Service Level Agreements.
• Ensures compliance with and recommends appropriate updates to leadership to implement cost-effective program, policies, procedures, and processes.
• Works with internal and external stakeholders to refine optimal electric vehicle charging strategies to meet key program objectives.
• Works with industry stakeholders and local communities across Eversource territory to raise awareness of EV Charging Program.
• Stay up to date on the managed charging capabilities of electric vehicle supply equipment (EVSE), vehicle onboard telematics, and aftermarket onboard diagnostic port or dongle equipment.
• Work with EVSE and vehicle original equipment manufacturers (OEMs) to integrate their equipment into the Program and Distributed Energy Resource Management System (DERMS).
• Collaborates on RFPs for selection of outside vendors to help administer EV program, as applicable.
• Interacts with customers and resolves concerns and complaints as necessary.
• Assists in the development of customer education materials with a particular emphasis on consumer protection and low-income participation.
• Fosters and supports the development of a company culture that promotes high customer satisfaction.

Requirements

• Requires working knowledge of clean energy policy and program management.
• Also requires knowledge of budgeting and financial reporting best practices.
• Ability to use PC desktop applications with proficiency (i.e., Word, Excel, PowerPoint, etc.).
• Requires strong communication and interpersonal skills.
• Understanding of electric vehicle charging and utility DR and peak demand reduction programs and load profiling.

Qualifications

• Bachelor’s Degree in Engineering, Business, Public Policy, Financial, related disciplines, or equivalent experience.
• Three (3) plus years of relevant experience in technical sales, project management, engineering, managing complex, high-volume customer-facing programs.

Skills

• Working knowledge of clean energy policy and program management.
• Knowledge of budgeting and financial reporting best practices.
• Strong communication and interpersonal skills.
• Understanding of electric vehicle charging and utility DR and peak demand reduction programs and load profiling.

Benefits

Eversource offers a competitive total rewards program. This includes a competitive salary range, health insurance and retirement savings benefit programs, and opportunities for professional development and career growth. The annual salary range for this position is: $96,460.00-$107,180.00.

This position is eligible for a potential incentive. Eversource is an Equal Opportunity Employer and provides a safe and inclusive workplace.