Energy Efficiency Consultant, Mid-Size C&I (Hybrid Schedule)

About the role

Eversource is seeking an experienced Energy Efficiency Consultant to join our team. This role focuses on developing and growing participation within an emerging and under-engaged customer segment of mid-size customers. The ideal candidate will navigate ambiguity, build new processes, and help shape the future direction of the program.

Responsibilities

• Develop and implement strategies to increase participation among underserved and under-engaged customer segments.
• Identify barriers to customer adoption of energy efficiency programs and recommend solutions to improve participation and customer experience.
• Analyze participation trends, market data, and customer feedback to identify opportunities for program growth.
• Establish and maintain relationships with key customers, trade allies, vendors, and internal stakeholders to advance energy efficiency objectives.
• Pilot and evaluate new outreach, engagement, and implementation approaches to improve program performance for mid-sized customers.
• Collaborate with internal teams to develop scalable processes and best practices for emerging customer segments.
• Serve as a subject matter expert on assigned customer segments and provide recommendations regarding program design, customer engagement strategies, and market opportunities.
• Provide direction to business partners, such as contracted vendors, and/or technical project expertise to customers and coordinates available resources specific to the procurement and installation of energy efficient measures, strategies, and systems.
• Manage the integration of activities between the customer, program administrators, advisory consultants, and vendor/contractors.
• Develop documents and plans necessary to meet compliance with regulatory filings and oversight of ratepayer funded Energy Efficiency programs.
• Ensure that all projects and programs are accurate and in compliance with regulatory guidelines - reviews project documentation and program applications to confirm all required and supporting materials is provided to fulfill program participation parameters.
• Facilitate achievement of energy efficiency goals by promoting demand-reduction initiatives to assigned customers/customer segments and/or programs.
• Partner with Energy Efficiency colleagues across sectors/channels, including Energy Efficiency Sales Account Executives, to set an energy efficiency implementation path and strategy for customer participation and energy efficiency program implementation.

Requirements

The successful candidate will have a bachelor’s degree in business, Marketing, Engineering or a related discipline, or equivalent relevant experience. They should have three (3) plus years of relevant experience in technical marketing, sales, project management, engineering, architectural, or energy efficiency. Experience and/or aptitude in customer service is desired.

Qualifications

• Requires ability to interpret energy efficiency / renewable technologies and services and understand their application.
• Solid understanding of financial principals.
• The ability to use PC desktop applications (e.g., Microsoft Word and Excel).
• Experience developing new programs, processes, or customer engagement strategies.
• Experience managing projects in environments with evolving priorities and limited established procedures.
• Demonstrated success identifying growth opportunities and driving measurable results.
• Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
• Experience working across multiple stakeholder groups and influencing without direct authority.

Skills

• Ability to interpret energy efficiency / renewable technologies and services and understand their application.
• Solid understanding of financial principals.
• The ability to use PC desktop applications (e.g., Microsoft Word and Excel).
• Experience developing new programs, processes, or customer engagement strategies.
• Experience managing projects in environments with evolving priorities and limited established procedures.
• Demonstrated success identifying growth opportunities and driving measurable results.
• Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
• Experience working across multiple stakeholder groups and influencing without direct authority.

Benefits

Eversource offers a competitive total rewards program, including a salary range of $96,460.00-$107,180.00, depending on experience. This position is eligible for a potential incentive. Eversource is committed to providing a supportive and inclusive workplace where all employees feel valued and empowered to succeed. Eversource is an Equal Opportunity Employer.

Pay

The annual salary range for this position is: $96,460.00-$107,180.00

Schedule

This role is eligible for a potential incentive and offers a competitive total rewards package. Eversource provides a supportive and inclusive workplace where all employees feel valued and empowered to succeed. Eversource is an Equal Opportunity Employer.