Energy Consultant

Sugar Hollow Solar, based in Asheville, NC, is Western North Carolina's largest solar installer with over 900 completed installations. The company designs and installs solar electric systems (rooftop or ground‑mounted), battery backup systems, and EV charger stations for homes, farms, small businesses, and commercial properties. This Energy Consultant position is located in Greenville, SC.

About the role

The Energy Consultant plays a vital role in helping Sugar Hollow Solar’s residential customers transition to clean, renewable energy by providing personalized solar solutions tailored to meet their needs. The role is responsible for taking a customer‑focused, educational approach to selling by building trust through in‑depth consultations, explaining the financial and environmental benefits of solar, and guiding customers through every step of the decision‑making process.

Responsibilities

• Drives the Sugar Hollow Solar sales process from initial contact to contract signing, creating and maintaining trust and transparency throughout the sales process and meeting or exceeding sales goals consistently.
• Conducts thorough in‑home consultations to understand each customer’s energy needs, financial goals, and property characteristics utilizing tailored solar solutions proposals.
• Clearly communicates and explains solar technology for the home, financial incentives of making the transition, and options for financing.
• Proactively self‑generates leads through community engagement, referrals, social media, and Sugar Hollow Solar events.
• Promptly follows up with both self‑generated and company‑generated leads to schedule consultations, assess customer needs, and guide prospects through the solar evaluation and sales process.
• Assists in assessing customer eligibility, energy usage, roof condition, and financial fit to ensure qualified sales and happy customers.
• Maintains accurate records in the CRM, nurturing client relationships for future referrals and upsells.
• Stays informed about industry trends, local utility policies, and incentives.

Requirements

• Minimum 2 years’ experience in residential sales, solar, home improvement, or energy sector with a track record of achieving sales targets (preferred).
• High school diploma or GED required.
• Bachelor’s degree in Business, Marketing, Environmental Studies, or related field (preferred).

Skills

• Exceptional ability to identify customer needs and present customized solutions by translating technical solar concepts into simple, easy‑to‑understand, customer‑friendly language.
• Strong ability to build rapport and trust with a diverse group of customers.
• Adaptable to changing customer needs, utility policies, and incentive programs.
• Willing and able to collaborate effectively with internal teams.
• Familiarity and some understanding of solar technology and residential energy systems.
• Awareness of financing models.
• Strong understanding of the residential sales process and customer lifecycle.
• Exceptional verbal, written, and presentation skills.
• Strong ability to effectively overcome objections and guide prospects to a decision.
• Ability to utilize digital tools for proposals, presentations, and virtual consultations.
• Ability to effectively manage time and daily schedule to balance follow‑ups, appointments, proposal preparations, and administrative tasks in a fast‑paced, goal‑driven environment.
• Self‑driven and able to sustain independently in a performance‑driven environment.

Pay

$32k base per year + commission + bonus.

Benefits

• Medical, Dental, and Vision insurance
• Employer‑paid Basic Life insurance
• Supplemental plans: Short‑Term Disability, Accident, Critical Illness
• Employee Assistance Program (EAP)
• Health Savings Account (HSA)
• Teladoc
• Wellness Program
• Generous Paid Time Off (PTO)
• Paid Holidays
• Paid Parental Leave
• Retirement Savings Plan
• Career Development plans