Endpoint Engineer - Mid

Responsibilities

• Support daily Intune operations, including policy monitoring, compliance checks, application deployment, and patch management.
• Maintain Windows Autopatch to ensure Windows workstations are patched to the appropriate levels.
• Create and manage Intune device configurations, compliance policies, and settings.
• Provide support for Windows Autopilot enrollments and troubleshoot related issues.
• Troubleshoot device performance, enrollment issues, policy conflicts, and application deployment failures.
• Test software for deployment in test and production environments.
• Generate reports related to device compliance, application deployments, patching, and inventory.
• Execute PowerShell scripts to automate repeatable tasks or validate device configurations.
• Resolve and respond to requests and incidents escalated to the endpoint engineering team.
• Collaborate with senior engineers to improve endpoint processes and participate in feature rollouts.
• Contribute to operational documentation, SOP updates, and knowledge articles.
• Communicate clearly with peers, users, and stakeholders across technical and non-technical groups.
• Participate in team meetings, agile planning sessions, and special projects as assigned.

Qualifications

• Ability to attain DHS EOD.
• Service desk administration, endpoint engineering, or systems administration experience.
• Bachelor’s degree + 6 years’ applicable experience, Associate’s degree + 8 years’ applicable experience or 12 years’ experience with hands-on experience in Microsoft Intune.
• Familiarity with Windows Autopilot provisioning.
• Working proficiency with PowerShell scripting.
• Familiarity with workstation lifecycle management (provisioning, configuration, decommissioning).