End User Engagement Communications Program Support

Travel Required: Up to 10%. Ability to obtain Public Trust clearance.

About the role

A career within Guidehouse Health will provide you with the opportunity to help clients transform care delivery and health care operations. We focus on the operations and performance of mission-oriented agencies, academic medical centers, and commercial health care enterprises to plan and drive change that enables best-in-class outcomes.

Responsibilities

• Work with client executives and organization leadership on communication plans and engagement strategies, and develop strategic communications products to support them.
• Collaborate with staff across work streams to support the client and project team in the development and implementation of transformational strategic communications.
• Independently partner with client executives to develop trusting relationships across the engagement team.
• Create and manage communications content that will proactively engage national program employee stakeholders and external audiences, including:
  • Web content
  • Blogs
  • Emails
  • General one-pagers
  • Awareness campaign materials
  • Key messages and talking points
• Plan, coordinate, produce, review, and edit content for client publication.
• Identify and mitigate project risks around scope, schedule, budget, and quality; effectively escalate to engagement leadership.
• Develop strategies to solve complex clinical, technical, and operational challenges for health care clients.
• Actively support business development activities to help identify, research, and pursue opportunities for new or existing clients.
• Contribute to the development of the team’s industry acumen and capabilities through internal firm initiatives.
• Train, mentor, and lead staff, both within engagements and for internal development.

Requirements

• Ability to obtain and maintain a Federal or DoD "Public Trust" clearance; candidates must obtain approved adjudication prior to onboarding.
• Minimum of a bachelor's degree.
• Minimum of three years of relevant post-graduation work experience.
• Minimum of three years of management consulting experience in federal or health care sectors.
• Minimum of three years of experience in strategic communications.
• Excellent communication skills (written and verbal) across all levels of business.
• Excellent project and team management skills across multi-disciplinary functional areas.
• Due to contract requirements, US citizenship is required.
• Must currently reside in the contiguous United States.

Qualifications

• Familiarity with the AP Stylebook, Federal Plain Language Guidelines, and Federal 508 Accessibility Requirements.
• Experience working with graphic designers and client branding.
• Experience building complex analytic models to enable strategic decision-making.
• Experience partnering with executives on talking points, media engagement, and crisis management.
• Experience in strategic communications, including campaign management, crisis communications, change management, and health care transformation communications.
• Ability to take complex concepts and create clear, concise copy tailored to internal or external stakeholders.
• Ability to adapt quickly to complex cultures and develop successful professional relationships with key stakeholders.
• Strong organizational and project management skills, with the ability to lead and collaborate with medium-to-large cross-functional client teams.
• Preferred (but not required): Experience working in VA or DOD, military background, or health care nonprofit/commercial communications background.

Pay

The annual salary range for this position is $98,000–$163,000. Compensation decisions depend on skill sets, experience, training, security clearances, licensure, certifications, and business needs.

Benefits

• Medical, prescription, dental, and vision insurance
• Personal and family sick time, plus company-paid holidays
• Discretionary variable incentive bonus (position may be eligible)
• Parental leave and adoption assistance
• 401(k) retirement plan
• Basic life and supplemental life insurance
• Health savings account, dental/vision, and dependent care flexible spending accounts
• Short-term and long-term disability
• Student loan paydown
• Tuition reimbursement, personal development, and learning opportunities
• Skills development and certifications
• Employee referral program
• Corporate-sponsored events and community outreach
• Emergency back-up childcare program
• Mobility stipend