End User Computing Engineer | Hybrid
Oliver James · Charlotte, NC · 3 days ago
Information TechnologyFull-time
End User Computing (EUC) Engineer - Charlotte - 3 days onsite We are working with an established organization seeking an experienced End User Computing (EUC) Engineer to support and enhance its enterprise technology environment.This is a hands-on engineering opportunity focused on modern workplace technologies, endpoint management and the continuous improvement of end-user computing services.The successful candidate will play a key role in maintaining a secure, reliable and efficient EUC environment, working collaboratively with infrastructure and technology teams to deliver scalable solutions and improve the overall user experience. Key Responsibilities Manage, maintain and optimize enterprise endpoint environments using Microsoft Intune and MECM/SCCM.Support the deployment, configuration and troubleshooting of Windows 10/11 devices.Administer and troubleshoot Microsoft 365 services, Active Directory and Microsoft Entra ID.Support virtual desktop technologies, including Azure Virtual Desktop (AVD).Troubleshoot complex technical issues, conduct root cause analysis and implement sustainable solutions.Support endpoint security, compliance, patch management and device configuration standards.Collaborate with infrastructure, architecture and wider technology teams on system improvements and new initiatives.Identify opportunities to improve operational efficiency through automation, standardization and proactive monitoring.Contribute to incident, problem and change management processes in line with ITIL best practices.Participate in Agile delivery processes and contribute to ongoing EUC improvement initiatives. Required Skills & Experience Strong hands-on experience with Microsoft Intune and MECM/SCCM.Solid knowledge of Microsoft 365 administration and troubleshooting.Experience managing and supporting Windows 10/11 enterprise environments.Experience with Active Directory and Microsoft Entra ID (Azure AD).Strong technical troubleshooting and problem-solving capabilities.Understanding of endpoint security, compliance and device management best practices.Experience working within structured IT service management environments.Strong communication skills and the ability to collaborate across technical teams. Desirable Experience Experience with Azure Virtual Desktop (AVD) or other VDI technologies.Exposure to Exchange Online and hybrid Exchange environments.Experience with PowerShell scripting and automation.Familiarity with Agile/Scrum methodologies.Relevant Microsoft certifications. The Opportunity This position offers the opportunity to work across a broad Microsoft technology stack, contribute to infrastructure improvement initiatives and take ownership of challenging technical problems.We're particularly interested in engineers who combine strong endpoint management expertise with a proactive approach to troubleshooting, continuous improvement and modern workplace technology.If you're an experienced EUC Engineer looking for your next opportunity, apply today for a confidential discussion. Desired Skills and Experience Strong hands-on experience with Microsoft Intune and MECM/SCCM. Solid knowledge of Microsoft 365 administration and troubleshooting. Experience managing and supporting Windows 10/11 enterprise environments. Experience with Active Directory and Microsoft Entra ID (Azure AD). Strong technical troubleshooting and problem-solving capabilities. Understanding of endpoint security, compliance and device management best practices. Experience working within structured IT service management environments. Strong communication skills and the ability to collaborate across technical teams.