End User Computing - Desktop Administrator

About the role

Provide comprehensive desktop, laptop, printer, and proprietary software support, including administrative functions to resolve desktop user issues. Manage end-to-end remote desktop activities, troubleshoot software and desktop problems, and deliver deskside and touch support for local IT needs.

Responsibilities

• Perform SCCM imaging and patch management
• Distribute software via SCCM and Intune
• Provide O365 support and troubleshoot Zscaler issues
• Investigate and resolve software and desktop issues
• Deliver remote and deskside support for end users
• Support Windows OS and MacBook environments
• Design and implement SCCM hierarchy
• Migrate from other tools to SCCM
• Understand business and technical requirements to propose solutions, designs, and implementation approaches for SCCM, Intune, and Windows 10

Requirements

• Prior experience in designing and implementing SCCM hierarchy
• Prior experience in designing and implementing migration to SCCM from other tools

Pay

$65,000 – $85,000 a year

Benefits

• Discretionary annual incentive
• Comprehensive medical coverage (medical, dental, vision)
• Disability planning and insurance
• Pet insurance plans
• Maternal and parental leaves
• Auto and home insurance options
• Identity theft protection
• Commuter benefits
• Certification and training reimbursement
• Vacation, time off, sick leave, and holidays
• Legal assistance
• 401K plan
• Performance bonus
• College fund
• Student loan refinancing