EMT-B - Urgent Care

About the role

ConvenientMD is on a mission to make good health more convenient for all, improving how patients and providers experience healthcare in New England. The company is building a team of dedicated professionals who care about improving lives, are passionate about impactful work, and are driven to learn from one another. This position offers EMT‑B’s a unique opportunity to expand clinical skills, work closely with providers and clinical staff, and deliver high‑quality urgent care in a fast‑paced environment.

Your impact

• Patient interaction: Engage with patients professionally, answer inquiries, explain medical conditions, treatment plans, and medications, and provide guidance on lifestyle, preventive care, and follow‑up.
• Clinical responsibilities: Support clinical operations, triage patients, take vital signs, obtain medical histories, assist with minor procedures, and accurately document information in the electronic health record (EHR) while complying with privacy regulations.
• Collaboration with the clinical team: Communicate effectively with providers and other healthcare professionals, coordinate patient care, assist with discharge planning, and help train new clinic team members.

Required availability

• Full‑time: Three 12‑hour shifts per week, with at least four shifts per month on a Saturday or Sunday.
• Part‑time: Two 12‑hour shifts per week, with at least two shifts per month on a Saturday or Sunday.
• Per diem: Four 12‑hour shifts per month (ideally one shift each week).
• Flexibility to work nights, weekends, holidays, and to cover up to three other ConvenientMD locations within a one‑hour travel distance.
• Travel for training shifts may be required within a one‑hour commute from the primary clinic.

Who you are

• Education: High school diploma or GED required.
• Certification: Nationally certified and licensed EMT with at least one year of EMT experience.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross (online‑only classes not accepted).
• Compassionate, authentic, and patient‑focused with a strong sense of community.
• Proactive and confident communicator, both written and verbal.
• Trustworthy: Able to maintain confidentiality and comply with HIPAA regulations.
• Effective cross‑collaborator: Builds positive relationships with patients, team members, and stakeholders.
• Excellent team player who enjoys strong team dynamics.
• Technically savvy: Proficient with Microsoft Office Suite; able to learn Experity and other business systems.

Bonus qualifications

• 1–2 years of patient triage experience in an urgent care or emergency department.

Pay

Hourly pay range: $17.14 USD – $26.99 USD. Final compensation is determined based on location, experience, market conditions, and budget considerations.

Benefits

• Collaborative team environment that encourages professional growth.
• Urgent care services at no cost to team members and their families.
• Comprehensive health, dental, and vision coverage.
• Company‑paid short‑term disability and optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care (depending on location).
• Educational alliance with Purdue University Global and reduced tuition rates for team members and families.
• Employer rewards and discounts on hotels, travel, entertainment, restaurants, and more.