EMS Supervisor - Clinical Quality Improvement

We need to output HTML fragment with sections: use

for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove "Please include ALL prior work experience on your application and resume." That's application instruction, remove. Also remove "Posting Closing Date: 7:00 pm on 10/7/2026" maybe considered metadata; but it's not a heading; we can fold minor metadata into a short

or drop it. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include location, employment type, work schedule, hiring range, market range maybe as a short paragraph. But we must not create Pay/Schedule/Benefits sections unless posting actually states them. The posting does state Work Schedule and Hiring Range and Market Range. So we can include a Pay section? It says "Hiring Range: 39.51 - 51.36 Market Range: 39.51 - 63.22". That's pay info. So we can include a Pay section with that info. Also Work Schedule: "Mon - Fri with availability during evenings, weekends and holidays as needed." That's schedule. So we can include a Schedule section. Benefits: not mentioned explicitly. So no Benefits section. We need sections: About the role (maybe from "What You'll Be Doing" and "About Our Team"? Actually "About the role" could be the description of role. We'll have a section About the role with prose summarizing responsibilities? But we also need Responsibilities section with list of duties. Requirements section with required education/experience. Qualifications maybe for preferred? Skills maybe for "How Will We Know You're 'The One'?" which lists skills. We'll follow typical headings. We must not create empty sections. So we need to decide which sections have content. Let's extract content: Job description: "What You'll Be Doing" paragraph: Wake County EMS is excited... As the Clinical Quality Improvement Supervisor, you will work closely with the Medical Directors and Clinical Quality Officer to lead the quality improvement and assurance efforts of Wake County EMS and supervise Clinical Quality Improvement Specialists. You will lead and oversee quality improvement projects, review clinical concerns, provide education to field staff, work with other Divisions to help guide system-wide training and education, and help manage and maintain the day-to-day functions of the Division of Medical Affairs. Then "Essential Functions" list bullet points (though not bullet but sentences). We'll turn into

• . List: - Supervise and mentor Clinical Quality Improvement Specialists - Provide feedback, direction, guidance, professional development and support to CQIS personnel to ensure efficient and effective operations within the Division of Medical Affairs - Ensure data integrity and alignment with established standards, completion of data entry and utilization of specific database and clinical reporting software - Identify and communicate ongoing clinical issues and trends to the Clinical Quality Officer - Assist with development and delivery of quality improvement plans and education - Facilitate clinical investigations to include gathering information and conducting interviews, as proscribed by the Clinical Quality Officer or supervisory staff of the Division of Medical Affairs - Depending on level of investigation, provide recommendations to Clinical Quality Officer and Medical Directors for further action and communication with providers - Educate and mentor system providers using proscribed tools and standardized methods - Collaborate as needed with other department divisions to develop and deliver clinical education to staff across a variety of mediums Then "About Our Team" paragraph: description of Wake County EMS, stats, Division of Medical Affairs includes two full-time EMS Physicians and Advanced Practice Paramedic program, value diversity. Then "Required The Basics (Required Education and Experience)" list: - Associates degree in EMS or healthcare related field, -OR- mathematics, statistics, or a related field -OR- quality improvement or a related field - Five years medically cleared in the Wake County EMS system OR a similar sized, high volume 911 transporting EMS system; OR demonstrated prior experience implementing quality assurance, quality improvement, or healthcare improvement projects - Valid driver's license and safe driving record - Equivalent education and experience are accepted Then "Beyond the Basics (Preferred Education and Experience)" list: - Bachelor’s degree or equivalent in EMS or healthcare related field; OR mathematics, statistics or a related field; OR quality improvement or a related field - Experience as a Field Training Officer or Advanced Practice Paramedic OR prior leadership experience in quality assurance, quality improvement or healthcare improvement project management - North Carolina EMT/AEMT/Paramedic certification - Healthcare quality improvement/patient safety certification (IHI Open School Basic Certificate, Certified Professional in Healthcare Quality, Certified Professional in Patient Safety, Lean Six Sigma, etc.) Then "How Will We Know You're 'The One'?" list: - Excellent written and verbal communication skills - Ability to supervise and lead employees, as well as interact in a supervisory fashion with all employees of Wake County EMS - Demonstrated knowledge in quality improvement projects/initiatives, especially in the healthcare setting - Knowledge of healthcare improvement processes Then location etc: "Location: Public Safety Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri with availability during evenings, weekends and holidays as needed. Hiring Range: 39.51 - 51.36 Market Range: 39.51 - 63.22" We should not include "Please include ALL prior work experience on your application and resume." (application instruction). Also remove "Posting Closing Date: 7:00 pm on 10/7/2026" maybe minor metadata; we could drop or include in a short p. Probably drop. We also need to remove boilerplate sections: "What Makes Wake Great", "Equal Opportunity Statement", "Background Check Statement", "Emergency Service Worker Statement". Those are boilerplate; remove. Now construct HTML. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay, Schedule. We could combine About the role and About Our Team? The "About the role" heading could contain the initial paragraph about role (What You'll Be Doing) plus maybe About Our Team? But we might keep About the role as the description of role (What You'll Be Doing). Then Responsibilities as the Essential Functions list. Requirements as Required Basics. Qualifications as Preferred Education and Experience (maybe also include certifications). Skills as How Will We Know You're 'The One'? list. Pay as hiring/market range. Schedule as work schedule. We must not repeat job title as heading. Good. We'll output only HTML fragment. Let's craft:

  About the role

  Wake County EMS is excited to announce the expansion of its Quality Improvement office to better serve the residents and visitors of Wake County. As the Clinical Quality Improvement Supervisor, you will work closely with the Medical Directors and Clinical Quality Officer to lead the quality improvement and assurance efforts of Wake County EMS and supervise Clinical Quality Improvement Specialists. You will lead and oversee quality improvement projects, review clinical concerns, provide education to field staff, work with other Divisions to help guide system-wide training and education, and help manage and maintain the day-to-day functions of the Division of Medical Affairs.

  About Our Team: Wake County EMS is a cutting-edge emergency medical services system that is responsible for providing EMS services throughout Wake County including within each of the county’s 12 local municipalities. We responded to over 140,000 requests for 911 EMS services in 2025. The Division of Medical Affairs, which includes the quality improvement activities of Wake County EMS, includes two full-time EMS Physicians and our Advanced Practice Paramedic program. We greatly value the enrichment we receive through diversity in our staff, and we are continuously working to enhance that diversity and create spaces where all employees can thrive.

  But we might split About Our Team into its own section? Not required; we can include in About the role. Now Responsibilities:

  Responsibilities

  • Supervise and mentor Clinical Quality Improvement Specialists
  • Provide feedback, direction, guidance, professional development and support to CQIS personnel to ensure efficient and effective operations within the Division of Medical Affairs
  • Ensure data integrity and alignment with established standards, completion of data entry and utilization of specific database and clinical reporting software
  • Identify and communicate ongoing clinical issues and trends to the Clinical Quality Officer
  • Assist with development and delivery of quality improvement plans and education
  • Facilitate clinical investigations to include gathering information and conducting interviews, as proscribed by the Clinical Quality Officer or supervisory staff of the Division of Medical Affairs
  • Depending on level of investigation, provide recommendations to Clinical Quality Officer and Medical Directors for further action and communication with providers
  • Educate and mentor system providers using proscribed tools and standardized methods
  • Collaborate as needed with other department divisions to develop and deliver clinical education to staff across a variety of mediums
  Requirements:

  Requirements

  • Associates degree in EMS or healthcare related field, -OR- mathematics, statistics, or a related field -OR- quality improvement or a related field
  • Five years medically cleared in the Wake County EMS system OR a similar sized, high volume 911 transporting EMS system; OR demonstrated prior experience implementing quality assurance, quality improvement, or healthcare improvement projects
  • Valid driver's license and safe driving record
  • Equivalent education and experience are accepted
  Qualifications (Preferred):

  Qualifications

  • Bachelor’s degree or equivalent in EMS or healthcare related field; OR mathematics, statistics or a related field; OR quality improvement or a related field
  • Experience as a Field Training Officer or Advanced Practice Paramedic OR prior leadership experience in quality assurance, quality improvement or healthcare improvement project management
  • North Carolina EMT/AEMT/Paramedic certification
  • Healthcare quality improvement/patient safety certification (IHI Open School Basic Certificate, Certified Professional in Healthcare Quality, Certified Professional in Patient Safety, Lean Six Sigma, etc.)
  Skills:

  Skills

  • Excellent written and verbal communication skills
  • Ability to supervise and lead employees, as well as interact in a supervisory fashion with all employees of Wake County EMS
  • Demonstrated knowledge in quality improvement projects/initiatives, especially in the healthcare setting
  • Knowledge of healthcare improvement processes
  Pay:

  Pay

  Hiring Range: $39.51 - $51.36; Market Range: $39.51 - $63.22

  Schedule:

  Schedule

  Monday – Friday with availability during evenings, weekends and holidays as needed.

  We might also include location and employment type as a short p maybe under a heading? Not required; we could add a short paragraph after schedule? But we shouldn't create extra headings unless content. Could add a

  for location and employment type after schedule maybe as part of schedule? Better to add a short paragraph after schedule: "Location: Public Safety Center, Raleigh, NC 27601. Employment Type: Regular." But we need to avoid creating a heading for that; just a p. We can add after schedule:

  Location: Public Safety Center, Raleigh, NC 27601. Employment Type: Regular.

  Make sure not to repeat job title. Now ensure we didn't include any