EMS Clinical/Student Success Coordinator (part-time/LTE/1250 hours/year) @ Any Northwood Tech Campus Location

About the role

This position is a grant-funded limited-term employment opportunity until June 30, 2027.

Responsibilities

• Coordinate and oversee clinical education experiences for all EMS programs, ensuring students meet program, accreditation, and clinical site requirements.
• Develop, maintain, and strengthen partnerships with hospitals, EMS agencies, healthcare organizations, and other clinical affiliates to expand and sustain quality clinical learning opportunities.
• Serve as the primary liaison between Northwood Tech and clinical agencies regarding scheduling, placement, onboarding requirements, and student performance.
• Manage all aspects of student clinical scheduling using Platinum Planner, including entering approved shifts, monitoring participation, troubleshooting scheduling issues, and maintaining accurate records.
• Provide training and ongoing technical support to students, faculty, and clinical partners in the use of Platinum Planner and related clinical management systems.
• Coordinate student onboarding requirements, including immunization verification, tuberculosis screening, Basic Life Support (BLS) certification tracking, and collection and maintenance of required compliance documentation.
• Conduct clinical orientation sessions to prepare students for successful participation in clinical experiences and ensure understanding of agency expectations and program requirements.
• Monitor student progress throughout clinical experiences and communicate performance, concerns, and completion status with faculty and students to support academic success.
• Promote a culture of student success by providing responsive communication, guidance, and support throughout the clinical education process.
• Participate in department, division, college, and community meetings and initiatives that support EMS program and college goals.
• Maintain strict confidentiality of student health, background, and compliance records in accordance with HIPAA, FERPA, institutional policies, and clinical site requirements.
• Maintain records within designated systems according to accreditation, college, and clinical partner requirements.
• Identify opportunities to improve efficiency, accuracy, and consistency within clinical compliance processes and communicate recommendations to program leadership.
• Manage fluctuating workloads and competing deadlines during peak clinical placement periods while maintaining accuracy and compliance with accreditation, clinical site and program expectations.
• Perform other duties as assigned.

Requirements

• Associate’s degree in related field or equivalent*
• Four years related work experience
• Equivalent educational/occupational experience may be a high school diploma plus 8 years of relevant experience
• Ability to communicate effectively both written and verbally
• Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
• Strong customer service skills that focus on creative problem solving
• Time management skills that apply organization and prioritization demonstrating the ability to multitask and work independently
• Ability to obtain driver’s license and insurance coverage in accordance with College policy

Qualifications

• Ability to obtain driver’s license and insurance coverage in accordance with College policy

Skills

• Microsoft Office Suite

Benefits

Optional participation in retirement savings plans

Pay

FY27 Salary - Grade J - $27.54 / hour

Schedule

Part-time (LTE)