EMS Call Taker & Dispatcher Afternoon and Evening

Key Duties and Responsibilities

• Working directly with hospitals, healthcare providers, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
• Verifying patients’ insurance coverage
• Answering phone calls and making phone calls
• Taking insurance information for company billing department
• Verifying insurance (a plus)
• Processing credit card payments
• Dispatching calls using radio codes and practices
• Knowledge of Medical Terminology
• Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
• Strong attention to detail and the ability to multi-task in a fast-paced environment
• Able to establish effective working relationships with personnel from multiple departments and divisions
• Flexibility to work nights, weekends, and holidays as needed – due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
• Previous Emergency Medical Services (EMS) experience
• Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems

Requirements

• Permanent Schedule will include Evenings, Overnights and alternate weekends

Qualifications

Permanent Schedule will include Evenings, Overnights and alternate weekends

Skills

Knowledge of Medical Terminology

Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English

Strong attention to detail and the ability to multi-task in a fast-paced environment

Able to establish effective working relationships with personnel from multiple departments and divisions

Flexibility to work nights, weekends, and holidays as needed – due to the nature of the EMS industry we operates 24 hours a day, 7 days a week

Benefits

• Flexible Schedules
• Weekly Paychecks
• Paid Time Off
• Professional Work Environment
• Friendly, Dedicated Coworkers

Pay

N/A

Schedule

N/A