eMRO/Trax System Administrator

About the role

You’ll be the internal expert keeping the system running smoothly, accurate, and ready to support live operations from proving runs through to full service. This is your chance to develop deep cross-functional influence across Maintenance, Engineering, Operations and IT while building long-term system authority that few get to hold.

Responsibilities

• Owning the administration, control and health of the TRAX system. Ensuring it accurately reflects approved maintenance programs and engineering standards, with configuration changes managed through controlled and auditable processes.
• Providing first-line support for users in Maintenance and Operations. Resolving access issues, workflows and data problems quickly to keep operations running without interruption.
• Maintaining data accuracy across all core records, including aircraft data, defect tracking and maintenance logs. Investigating discrepancies, ensuring audit readiness, and giving regulators and leadership confidence in the system’s integrity.
• Managing user access, enforcing compliance and segregation of duties. Onboarding new users, adjusting permissions as needed, and keeping everything aligned with regulatory and internal controls.
• Supporting proving runs and early operations, acting as the go-to for any TRAX issues. Providing operational support and making controlled configuration adjustments to meet live needs.
• Documenting supported processes and workflows, standardizing how the system is used across the business. Working with IT to integrate TRAX with other platforms and managing vendor interactions for fixes and enhancements.

Requirements

• Bachelor’s degree in Aviation Maintenance, Engineering, Information Systems, or related field, or equivalent hands-on experience.
• 5–7 years supporting airline maintenance, MRO systems, or regulated environments, with ownership of critical systems.
• Experience administering or supporting eMRO/TRAX or similar MRO systems.
• Strong understanding of maintenance operations, airworthiness, defect tracking and compliance systems.
• Familiarity with FAA/EASA regulations and supporting startups or early-stage airline operations is a plus.

About us

Magnifica Air is a new luxury aviation brand based in Orlando. If you want high standards, mutual respect and a place where values genuinely work both ways, you’ll feel at home here. The highest standards for our guests, the same respect for our people.