Employment/Vocational Training Coordinator – Education

About Us

Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit serving families in Hillsborough, Pinellas, Pasco, Polk, and Hernando counties with compassion, practical help, and a commitment to making a significant difference.

About the Role

The Employment/Vocational Training Coordinator provides educational support for Metropolitan Ministries community clients pursuing professional credentials and job training.

Responsibilities

• Completes assessments of the client’s education, work experience, professional skills, abilities, qualifications, and career interests.
• Assesses client readiness for education/training program.
• Provides clients with advice that includes career path options, education options, and goal setting.
• Meets regularly with clients to encourage, mentor, tutor, and monitor their progress.
• Advises the client of any changes to their education plan.
• Maintains current and thorough notes on Monday.com and Clarity.
• Researches the availability of education programs that meet the client’s career goals and interests.
• Assists the client with completing local training facilities’ application process and FAFSA, including obtaining a signed FERPA form to allow communication between the facility and Metro Staff.
• Plans, organizes, and delivers education/employment workshops in the community as needed.
• Provides transportation to education or employment-related activities and other agency-related events as assigned.
• Coordinates with Volunteer Leaders to facilitate tutoring and tutors one-on-one with clients when necessary.
• Collaborates with the Metropolitan Ministries’ Accounting Department to complete tuition, materials, transportation assistance, and/or supplies purchases.
• Collaborates with Metropolitan Ministries staff to advocate for the client’s education plan.
• Participates in Metropolitan Ministries holiday efforts, Bridge Builders, and other fundraising events.
• Provides tours of the facilities and speaks on behalf of Metropolitan Ministries as needed.
• Meets professional development goals and actively contributes to the Adult Education Team’s key performance indicators.
• Supports the team and Director in other tasks as assigned.

Requirements

• A minimum of a BA degree in Human Services, Counseling, Social Work, Education, or similar fields with 1-3 years of experience working as an educator, case manager, advocate, mentor, or re-entry specialist.
• Knowledge and experience in tutoring, academic advising, mentoring, coaching, or non-traditional education are preferred.
• Familiarity with local post-secondary education facilities and standard post-secondary education concepts, practices, procedures, and degree programs.
• Knowledgeable about homeless issues and the State Statute 1009.25 (Florida Homeless Education Waiver), with experience working with individuals with educational challenges and/or willingness to seek continuing education related to the homeless population and/or a higher degree.

Skills

• Heart for ministry, understanding of poverty, and willingness to serve.
• Ability to work within a multi-disciplinary team framework; strong interpersonal, oral, and written communication skills.
• Strong listening skills, dependability, and ability to think creatively.
• Demonstrates maturity and sensitivity to cultural and individual differences in clients served.
• Ability to handle job-related matters in a professional, diplomatic, and confidential manner.
• Willing to work with minimal supervision, yet able to accept direction.
• Well organized and detail-oriented.
• Familiarity with learning styles and some understanding of Trauma Informed Care.
• Strong computer skills and knowledge of Microsoft Suite are required.

Physical Requirements

• Must be able to communicate orally.
• Must be capable of working outdoors in sunlight and higher temperatures on occasion.
• Must be able to manage stress effectively.
• Must be able to lift 20 lbs.

Other Requirements

• Must demonstrate legal authorization to work in the United States.
• Must pass required background pre-employment screening.
• Must be able to communicate effectively in English.
• Requires a valid driver’s license, a clean driving record, and the ability to qualify for the Ministries’ driving program.

Pay

$44,000 - $46,000 annually.

Benefits

• Group health, vision, and dental coverage at affordable rates, with the option for family coverage.
• Preventative care is 100% covered (free) on all plans.
• PTO offered to full-time employees: 11 days of PTO and 10 paid holidays annually.
• Option to participate in the 401K plan with employer match.
• $15,000 in employee Life Insurance paid for by Metropolitan Ministries.
• Employee Assistance Program.
• Option to participate in supplemental group insurance plans at affordable rates.
• Tuition reimbursement program.
• Training and career development.
• Discounted membership at the YMCA.