Employment Specialist- I10 East

Essential Duties and Responsibilities

• Responsible for assuring that WFD is in compliance with all regulatory and accreditation standards.
• Provides intensive, comprehensive employment case management and career planning services to participants enrolled in the program and Career Connections.
• Maintains a rolling caseload per program requirements.
• Reviews assessments of participants’ employment and training needs, individualized employment plans, etc. to guide job training plans and potential co-enrollment into other GWH programs and makes referrals for occupation skill training as needed.
• Cultivate and maintain relationships with partnering agencies and make appropriate referrals to those agencies that will assist participants with supportive services, which are designed to help mitigate barriers and enhance employability.
• Accompany clients to job-related search activities, events, and job interviews.
• Assist in orienting clients with the host employer’s policies, standard operating procedures, and perform time and motion studies (or task analysis).
• Monitor and evaluate participant progress through an individualized employment plan, provide guidance and coaching to help resolve issues and remains motivated to obtain/maintain credentials and employment.
• Organizes weekly Job Club meetings and monthly Business Advisory Council (BAC) events with appropriate GWH Team Members and friends of GWH.
• Works with Career Connection Team Members to prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette.
• Conducts employment readiness workshops and provides one-on-one job coaching.
• Maintains accurate and up-to-date data entry for billing purposes.
• Safeguards real-time data entry, electronic and hard copy confidential files, and input necessary information into CaseWorthy and Change Machine (data management systems), including progress reports, case notes, completion, and retention documentation.
• Tracks all job development activities, workshops, classes, internships, etc.
• Ensures data accuracy in databases for assessment, enrollments, and case-management services at 30, 60, 90, 180, 270, and 365-day follow-up, referrals, and Individual Development Plans (IDP).
• Works with multiple locations as needed.

Additional Responsibilities

• Demonstrate professionalism, and good judgment and present a friendly, cooperative attitude.
• Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
• Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations and GWH Guiding Principles.
• Maintain punctuality and have dependable attendance and maintain an appropriate appearance.
• Conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exits clear and free from clutter, keep work areas neat and clean.
• Adhere to local, state and federal laws and regulations.

Minimum Qualifications

• Bachelor’s Degree in Rehabilitation, Psychology, Sociology or a related field is preferred.
• One (1) to three (3) years in vocational counseling, job development and job development is preferred.
• Excellent computer skills (proficient in Microsoft Office).
• Excellent written and verbal communication skills.
• Understands strategic planning, budgets, marketing and research.
• Ability to communicate and interact well with a variety of personality types.
• Ability to analyze opportunities and problems, identify and evaluate alternatives and develop effective approaches to address any issues.
• Must have reliable transportation.