Employment Resettlement & Integration Coordinator

About the role

The Resettlement & Integration Coordinator plays a key leadership role within our Services for New Americans program by supporting case management operations, strengthening community partnerships, and helping coordinate high-quality services for refugee and immigrant families.

Responsibilities

• Support and guide case management staff, volunteers, and interns
• Coordinate services, resources, and community partnerships
• Aid families with housing, transportation, benefits, employment, and resettlement needs
• Collaborate with local agencies, landlords, and community organizations
• Maintain monitoring of program outcomes, documentation, and service delivery
• Provide direct support to refugee and immigrant families as needed

Requirements

• Bilingual candidates and individuals with lived experience similar to the populations we serve are strongly encouraged to apply, especially those who speak Swahili, Kinyarwanda, or other community languages
• This position is based in Concord, NH and includes local travel within the community

Qualifications

• Compassionate, adaptable, and community-focused individuals who thrive in fast-paced environments and are passionate about helping others

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Benefits

• Flexible assignment-based opportunities
• Meaningful community impact
• Leadership experience in human services
• Collaborative & mission-driven team environment
• Opportunity to support refugees & new Americans
• Potential pathways to future opportunities

Pay

Competitive salary commensurate with experience

Schedule

Variable schedule to accommodate community needs and program demands