EMPLOYMENT PROGRAM MANAGER I

About the role

The EDD Workforce Services Branch (WSB) is seeking qualified candidates for the Employment Program Manager I (EPM I) position at the Capitola AJCC within the Los Angeles Coastal Workforce Services Division. As an EPM I, you will join a diverse and dedicated team committed to helping Californians return to the workforce.

Responsibilities

• Monitor, oversee, plan, influence a positive working environment, and organize Wagner-Peyser programs within the confines of an America's Job Center office with the Capitola/Salinas Cluster.
• Participate in developing and implementing goals, objectives, policies, and standards applicable in the support of Title III of the Workforce Innovation and Opportunity Act.
• Oversee the implementation of the Employment Program Manager I (EPM I) responsibilities, including managing and supervising staff, ensuring compliance with federal and state regulations, and providing guidance and support to clients.
• Manage and coordinate the delivery of services to job seekers and employers, including conducting outreach activities, administering job training programs, and facilitating job placement services.
• Ensure the effective operation of the America's Job Center of California (AJCC) by maintaining accurate records, tracking program performance, and reporting data to relevant stakeholders.
• Collaborate with other departments and external partners to enhance service delivery and improve outcomes for job seekers and employers.
• Oversee the development and maintenance of the AJCC's budget, ensuring efficient use of resources and adherence to financial guidelines.
• Oversee the recruitment and training of new staff members, providing ongoing professional development opportunities to ensure staff competency and effectiveness.
• Provide leadership and mentorship to staff, fostering a positive and inclusive work environment that promotes diversity, equity, and inclusion.
• Oversee the implementation of quality assurance measures to ensure the provision of high-quality services to job seekers and employers.
• Oversee the development and maintenance of the AJCC's technology infrastructure, ensuring that systems are up-to-date and functioning effectively.
• Oversee the development and maintenance of the AJCC's marketing and communication strategies to promote the services offered and attract new clients.
• Oversee the development and maintenance of the AJCC's referral and partnership networks to facilitate the successful placement of job seekers and the provision of services to employers.
• Oversee the development and maintenance of the AJCC's data collection and analysis processes to inform decision-making and improve service delivery.
• Oversee the development and maintenance of the AJCC's customer service protocols to ensure a positive client experience.
• Oversee the development and maintenance of the AJCC's accessibility features to ensure compliance with accessibility laws and regulations.
• Oversee the development and maintenance of the AJCC's disaster recovery plans to ensure continuity of operations during emergencies.
• Oversee the development and maintenance of the AJCC's security measures to protect sensitive information and prevent unauthorized access.
• Oversee the development and maintenance of the AJCC's emergency response procedures to ensure a rapid and effective response to emergencies.
• Oversee the development and maintenance of the AJCC's conflict resolution procedures to address disputes and conflicts among staff, clients, and partners.
• Oversee the development and maintenance of the AJCC's grievance procedures to address complaints and grievances from clients and partners.
• Oversee the development and maintenance of the AJCC's performance evaluation system to assess staff performance and provide feedback.
• Oversee the development and maintenance of the AJCC's professional development opportunities to ensure staff growth and development.
• Oversee the development and maintenance of the AJCC's training programs to ensure staff competency and effectiveness.
• Oversee the development and maintenance of the AJCC's mentoring programs to foster a supportive and inclusive work environment.
• Oversee the development and maintenance of the AJCC's employee assistance programs to support staff mental health and well-being.
• Oversee the development and maintenance of the AJCC's wellness programs to promote physical and mental health.
• Oversee the development and maintenance of the AJCC's diversity and inclusion initiatives to promote fairness and equality.
• Oversee the development and maintenance of the AJCC's anti-discrimination policies to ensure a safe and respectful workplace.
• Oversee the development and maintenance of the AJCC's confidentiality policies to protect sensitive information.
• Oversee the development and maintenance of the AJCC's privacy policies to protect personal information.
• Oversee the development and maintenance of the AJCC's data protection policies to ensure compliance with data protection laws.
• Oversee the development and maintenance of the AJCC's cybersecurity policies to protect against cyber threats.
• Oversee the development and maintenance of the AJCC's disaster preparedness policies to ensure readiness for emergencies.
• Oversee the development and maintenance of the AJCC's emergency response policies to ensure a rapid and effective response to emergencies.
• Oversee the development and maintenance of the AJCC's conflict resolution policies to address disputes and conflicts.
• Oversee the development and maintenance of the AJCC's grievance policies to address complaints and grievances.
• Oversee the development and maintenance of the AJCC's performance evaluation policies to assess staff performance.
• Oversee the development and maintenance of the AJCC's professional development policies to support staff growth and development.
• Oversee the development and maintenance of the AJCC's training policies to ensure staff competency and effectiveness.
• Oversee the development and maintenance of the AJCC's mentoring policies to foster a supportive and inclusive work environment.
• Oversee the development and maintenance of the AJCC's employee assistance policies to support staff mental health and well-being.
• Oversee the development and maintenance of the AJCC's wellness policies to promote physical and mental health.
• Oversee the development and maintenance of the AJCC's diversity and inclusion policies to promote fairness and equality.
• Oversee the development and maintenance of the AJCC's anti-discrimination policies to ensure a safe and respectful workplace.
• Oversee the development and maintenance of the AJCC's confidentiality policies to protect sensitive information.
• Oversee the development and maintenance of the AJCC's privacy policies to protect personal information.
• Oversee the development and maintenance of the AJCC's data protection policies to ensure compliance with data protection laws.
• Oversee the development and maintenance of the AJCC's cybersecurity policies to protect against cyber threats.
• Oversee the development and maintenance of the AJCC's disaster preparedness policies to ensure readiness for emergencies.
• Oversee the development and maintenance of the AJCC's emergency response policies to ensure a rapid and effective response to emergencies.
• Oversee the development and maintenance of the AJCC's conflict resolution policies to address disputes and conflicts.
• Oversee the development and maintenance of the AJCC's grievance policies to address complaints and grievances.
• Oversee the development and maintenance of the AJCC's performance evaluation policies to assess staff performance.
• Oversee the development and maintenance of the AJCC's professional development policies to support staff growth and development.
• Oversee the development and maintenance of the AJCC's training policies to ensure staff competency and effectiveness.
• Oversee the development and maintenance of the AJCC's mentoring policies to foster a supportive and inclusive work environment.
• Oversee the development and maintenance of the AJCC's employee assistance policies to support staff mental health and well-being.
• Oversee the development and maintenance of the AJCC's wellness policies to promote physical and mental health.
• Oversee the development and maintenance of the AJCC's diversity and inclusion policies to promote fairness and equality.
• Oversee the development and maintenance of the AJCC's anti-discrimination policies to ensure a safe and respectful workplace.
• Oversee the development and maintenance of the AJCC's confidentiality policies to protect sensitive information.
• Oversee the development and maintenance of the AJCC's privacy policies to protect personal information.
• Oversee the development and maintenance of the AJCC's data protection policies to ensure compliance with data protection laws.
• Oversee the development and maintenance of the AJCC's cybersecurity policies to protect against cyber threats.
• Oversee the development and maintenance of the AJCC's disaster preparedness policies to ensure readiness for emergencies.
• Oversee the development and maintenance of the AJCC's emergency response policies to ensure a rapid and effective response to emergencies.
• Oversee the development and maintenance of the AJCC's conflict resolution policies to address disputes and conflicts.
• Oversee the development and maintenance of the AJCC's grievance policies to address complaints and grievances.
• Oversee the development and maintenance of the AJCC's performance evaluation policies to assess staff performance.
• Oversee the development and maintenance of the AJCC's professional development policies to support staff growth and development.
• Oversee the development and maintenance of the AJCC's training policies to ensure staff competency and effectiveness.
• Oversee the development and maintenance of the AJCC's mentoring policies to foster a supportive and inclusive work environment.
• Oversee the development and maintenance of the AJCC's employee assistance policies to support staff mental health and well-being.
• Oversee the development and maintenance of the AJCC's wellness policies to promote physical and mental health.
• Oversee the development and maintenance of the AJCC's diversity and inclusion policies to promote fairness and equality.
• Oversee the development and maintenance of the AJCC's anti-discrimination policies to ensure a safe and respectful workplace.
• Oversee the development and maintenance of the AJCC's confidentiality policies to protect sensitive information.
• Oversee the development and maintenance of the AJCC's privacy policies to protect personal information.
• Oversee the development and maintenance of the AJCC's data protection policies to ensure compliance with data protection laws.
• Oversee the development and maintenance of the AJCC's cybersecurity policies to protect against cyber threats.
• Oversee the development and maintenance of the AJCC's disaster preparedness policies to ensure readiness for emergencies.
• Oversee the development and maintenance of the AJCC's emergency response policies to ensure a rapid and effective response to emergencies.
• Oversee the development and maintenance of the AJCC's conflict resolution policies to address disputes and conflicts.
• Oversee the development and maintenance of the AJCC's grievance policies to address complaints and grievances.
• Oversee the development and maintenance of the AJCC's performance evaluation policies to assess staff performance.
• Oversee the development and maintenance of the AJCC's professional development policies to support staff growth and development.
• Oversee the development and maintenance of the AJCC's training policies to ensure staff competency and effectiveness.
• Oversee the development and maintenance of the AJCC's mentoring policies to foster a supportive and inclusive work environment.
• Oversee the development and maintenance of the AJCC's employee assistance policies to support staff mental health and well-being.
• Oversee the development and maintenance of the AJCC's wellness policies to promote physical and mental health.
• Oversee the development and maintenance of the AJCC's diversity and inclusion policies to promote fairness and equality.
• Oversee the development and maintenance of the AJCC's anti-discrimination policies to ensure a safe and respectful workplace.
• Oversee the development and maintenance of the AJCC's confidentiality policies to protect sensitive information.
• Oversee the development and maintenance of the AJCC's privacy policies to protect personal information.
• Oversee the development and maintenance of the AJCC's data protection policies to ensure compliance with data protection laws.
• Oversee the development and maintenance of the AJCC's cybersecurity policies to protect