Employment Investigation Analyst

Elevate is a law company providing software and services at the intersection of business and law. Our legal, business, and technology professionals help global law departments and law firms improve efficiency, quality, and outcomes.

About the role

We are recruiting Employment Investigation Analysts to join our Legal Managed Services team supporting Employment Investigations. This is an entry-level to early-career investigations role focused on delivering consistent, high-quality support for lower-complexity matters and assisting with factual, documentation, and workflow components of medium-complexity investigations. The position operates within a structured model using standardized playbooks, templates, and quality controls to ensure accuracy, timeliness, and compliance with customer requirements.

This is an on-site, 2-month temporary position in Arlington, VA with the possibility of becoming permanent.

Responsibilities

• Support matter intake, initial scoping, and development of investigation plans using approved templates and escalation criteria.
• Review documents, evidence, and case materials; organize information into chronologies, evidence logs, and issue summaries.
• Compare facts against applicable policies, procedures, and investigation playbooks under the direction of more senior investigators.
• Prepare factual summaries, closure notes, evidence indexes, and draft case documentation.
• Maintain accurate case records, status updates, and documentation within customer-approved case management systems.
• Escalate potential risks, missing information, conflicting evidence, or unusual fact patterns to mid-level or senior investigators.
• Support quality assurance initiatives by following established workflows, templates, checklists, and feedback mechanisms.
• Assist with preparation of investigation files and related reporting requirements.
• Meet productivity, quality, and service level expectations within a high-volume operating environment.
• Protect confidential and sensitive information in accordance with company and customer requirements.

Requirements

• 1–3 years of experience in legal operations, paralegal services, employee relations support, compliance operations, investigations support, or employment litigation support.
• Experience working in a structured, process-driven environment with defined workflows and quality standards.
• Experience handling confidential or sensitive information with discretion and professionalism.

Qualifications

• Bachelor’s degree preferred; degrees in Legal Studies, Criminal Justice, Human Resources, Business Administration, Political Science, Psychology, or related disciplines are a plus.
• Relevant professional certifications, paralegal certification, HR certifications, or investigation-related training are considered a plus.
• Equivalent combinations of education and relevant professional experience will be considered.

Skills

• Strong written communication and documentation skills, with the ability to summarize facts clearly and objectively.
• Excellent attention to detail and organizational skills.
• Ability to review, analyze, and organize documents and evidence efficiently.
• Ability to follow established procedures, templates, and investigative protocols.
• Strong time management skills and ability to manage multiple tasks simultaneously.
• Sound judgment regarding when to escalate issues or seek guidance.
• Ability to work effectively in a high-volume, team-oriented environment.
• Proficiency with Microsoft Office applications and case management or workflow tools.

Pay

$29–34/hour based on job-related skills and experience.

Company Achievements

• Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®.
• Certified as a Great Place to Work® 2025 in the US, UK, India, and Philippines.
• For the tenth consecutive year (2025), Chambers & Partners named Elevate a Top global services provider, ranking Band 1 (highest ranking) in Contract Lifecycle Management, Litigation Services, Flexible Legal Staffing, and as an Alternative Legal Service Provider in Asia-Pacific.
• Named one of America’s Greatest Workplaces in Professional Services for 2025 by Newsweek; previously awarded highest rating in America’s Greatest Workplaces for Diversity and America’s Greatest Workplaces for 2024.
• For the fourth year in a row, Elevate’s integrated law firm is designated a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms.
• Named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024.
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016.
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.