Employment Counselor, DES (Long-Term Seasonal)

About the role

This is a Long-Term Seasonal position with an expected duration of nine months from date of hire. The duration of employment is based on available funding and/or MDCS workload. This position is expected to work in office 5 days per week.

Responsibilities

• Advise customers on job search methods and job interview processes; review and analyze customer information through records, tests and interviews.
• Conduct counseling interviews with customers; describe, explain or answer inquiries concerning eligibility, procedures and benefits related to agency programs.
• Maintain liaison with public and private organizations; compile occupational, educational and other information.
• Assist customers in determining and achieving individual vocational, educational and/or training goals.
• Conduct RESEA reviews including intensive one-on-one career plan and job search review.
• Appraise interests, aptitudes, abilities and personal characteristics; determine eligibility for agency programs and services; recommend appropriate individual vocational, educational and/or training goals.
• Conduct comprehensive assessment of each customer including utilizing labor market information and resume review to determine marketability and develop a career action plan.
• Identify training needs and participate in a team approach to determine suitability for participation in WIOA and TRADE funded training programs.
• Oversee a complex and extensive case load, maintaining ongoing customer contact (minimum of 30 days) to determine progress of job search and/or training until the customer has found employment.
• Conduct workshops and seminars as needed, such as Career Center Seminar, resume writing, interviewing.
• Maintain and document all services and notes in the Massachusetts One Stop Employment System database for monitoring review and compliance.
• Assist in the certification of eligibility for customers to enroll into WIOA, TRADE, National Emergency Grants and specialty funded services; verify all documents/records to ensure justifications are properly contained for monitoring and compliance with DOL regulations and agency policies and procedures.
• Guide customers through counseling interviews to suggest approaches and assist in achieving occupational, educational, or vocational goals according to agency guidelines.
• Maintain liaison with public and private organizations to promote agency programs and services, exchange information and develop resources necessary to provide customer services.
• Compile occupational, educational, and other pertinent information to assist customers in determining vocational and educational interests and goals.
• May require occasional travel to various MassHire Career Centers throughout the Commonwealth of Massachusetts.

Requirements

• At least two years of full-time, or equivalent part-time, professional experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling; or
• Any equivalent combination of the required experience and substitutions below.

Qualifications

• A Bachelor’s or higher degree with a major in counseling or guidance may be substituted for the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Pay

$59,023.64