Employment Coach - Transitional Jobs Program (TJ)

Employment Coach Primary Responsibilities

• Recruits program participants this includes pre-screening for program eligibility.
• Conducts UMOS TJ worker orientations and other related job readiness activities prior to placement into the subsidized employment.
• Assesses, develops a joint Employment Plan in coordination with the program participant.
• Placess eligible participants in TJ host worksites.
• Case manages a TJ participant caseload to ensure participant files comply with TMJ/TJ Program Policy requirements and UMOS TMJ/TJ Standard Operating Procedures (SOP).
• Makes referrals to other programs that offer essential services (i.e., housing, driver’s license reinstatement, Child Support, etc.).
• Identifies companies in the non-profit and profit sector, including community-based organizations that could potentially serve as TJ Host Worksites.
• Evaluates the Host Worksites ensuring they are safe, value-added and enable TJ workers to learn skills that align with identified career goals.
• Secures TJ worksite agreements with each host worksite which clearly outlines the obligations to ensure TJ slots do not displace any regular employees, and that host worksites have grievance procedures in place to resolve complaints.
• Acts as a liaison between host worksites and UMOS to resolve any customer service and TJ retention problems.
• Helps cultivate long-term relationships with existing and potential employers that may serve as TJ worksites.
• Assists host worksites to develop appropriate job descriptions, maintain a database of TJ host worksite slots and descriptions, and relay that information to the Works Program Manager.
• Works with the TMJ/TJ Quality Assurance Team to ensure payroll information is collected and recorded timely and accurately.
• Provides case notes and retention progress notes to the Quality Assurance staff on a timely manner.

Job Qualifications

• Associate degree or two years of college level work in the areas of Social Work and/or Human Services, Marketing and/or Business, relevant experience may be substituted for some of the educational requirements and vice versa.
• Three or more years of professional experience, knowledge of case management policy and procedures, employer marketing, job development and job placement.
• Strong written and oral communication and presentation skills and the ability to meet agency goals.
• Proficiency with personal computer hardware and software required: Microsoft Word, PowerPoint, Excel, and Outlook in their most recent versions (e.g., Office 365, Office 2016 or higher).
• Awareness, knowledge and sensitivity to socioeconomic and culturally diverse backgrounds of the target populations served.
• Car ownership; valid Wisconsin driver’s license and adequate auto liability insurance.
• Able to travel and work irregular hours.