Employee Services Coordinator

General Job Title: Employee Services Coordinator and ADA & Leave specialist Division: People & Sustainability Reports To: As per Beazley’s organisation chart Key Relationships: People & Sustainability, Key Recruitment Agencies, and other external suppliers. Job Summary: Deliver a client-centered human resources service to all managers and staff that supports the business goals in a timely, efficient, and cost-effective way. Take charge of P&S systems within the People & Sustainability team, according to the P&S systems governance map. Key Responsibilities Human Resources Operations Assist with the complete process for new joiners, from issuing contracts to coordinating with third-party benefits providers and conducting first-day inductionHandle the entire procedure for leaversManage all changes in terms for current employeesProvide comprehensive support to the business partners and their specific business areasProvide advice and mentorship to employees on HR operational procedures and practicesMaintain accurate and orderly employee records and files on all employeesManage all processes associated with absence and leave including parental, adoption, non-birthing parent leave, flexible working requests, holiday, and sicknessResponsible for managing the global HR inbox, ensuring that all SLA’s are met and that queries are managed appropriatelyKeep the HR system current by entering information promptlyParticipate in HR projects and initiatives as required Generalist Assist throughout the entire process for all benefits administration and keep accurate records, as neededProvide support with payroll queries, as neededProvide support related to payments/invoices, general point of contact for accounts payable queriesSupport on HR operational requirements for internal and external auditsBe an HR system super user for our core HR systemExcellent communication skills with the ability to influence, mentor, and challenge constructively Reporting/Analysis Prepare HR reports, metrics, and analysis according to requirementsProvide analytics and HR documentation for managementManagement of headcount information for leavers, starters, and movers ADA & Leave Manage and coordinate employee accommodation requests and leave of absence programs under the ADA, FMLA, and other relevant policies.Review medical documentation to determine accommodation needsAssess reasonable accommodation options and provide recommendations to managementPartner with Advisory regarding complex accommodation cases and case managementMaintain confidential records and documentation relating to accommodationsMonitor accommodations to ensure ongoing efficiency and complianceCollaborator management and manager upskillingDocumentation and record-keeping; maintain accurate data within HR systemsProvide expert mentorship to employees on leave, benefits, and workplace accommodation procedures while educating managers on legal obligations, internal policies, and available support optionsManage sensitive and complex cases with empathy and integrity, addressing employee concerns, facilitating resolution, and bringing up matters where appropriate Personal Specification Education and Qualifications BA or equivalent experience preferred Skills And Abilities Accurate and numerateComputer skills – good working knowledge of MS Office, intermediate Excel, and maintaining information systemsAble to communicate effectively with others, both verbally and in writingMotivational skills, team worker as well as able to work on own initiativeThe capacity to handle time effectively, fulfill deadlines, and rank tasks by importanceConfidence in coaching and mentoring People Managers Knowledge and Experience Experience in administrationKnowledge of HR policies and regulations (multiple countries or global experience preferable)Experience in interacting with clientsUnderstanding of the need for accurate and timely management information Competence and Disposition Outcome-focused, self-motivated, flexible, and enthusiasticProfessional approach to successfully interact with managers/colleagues/external suppliers Proficiencies Achievement driveIntegrityInterpersonal understandingCustomer focusInitiative The Rewards The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organizationAttractive base compensation and discretionary performance related bonusCompetitively priced medical, dental and vision insuranceCompany paid life, and short- and long-term disability insurance401(k) plan with 5% company match and immediate vesting22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefsUp to $700 reimbursement for home office setupFree in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowanceUp to 26 weeks of fully paid parental leaveUp to 2.5 days paid annually for volunteering at a charity of your choiceFlexible working policy, trusting our employees to do what works best for them and their teams Salary for this role will be tailored to the successful individual’s location and experience. The expected compensation range for this position is $60,000 - $70,000 per year plus discretionary annual bonus. Don’t meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles. We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we’ll make reasonable adjustments to our processes for you.