Employee Relations Specialist

About the role

Sizzling Platter is a franchise growth platform operating over 800 restaurants in the United States and Mexico. Founded in 1963, the company focuses on adding and scaling leading brands in outstanding markets. Headquartered in Murray, Utah, the Support Center supports over 16,000 employees delivering exceptional experiences across various brands including Little Caesars, Wingstop, Dunkin', Red Robin Gourmet Burgers, Sizzler Steakhouse, Jersey Mike's, Jamba, and Cinnabon.

Responsibilities

• Aid in the intake, documentation, and tracking of employee relations issues and complaints.
• Support investigations into employee concerns such as policy violations, harassment, discrimination, and performance issues.
• Maintain accurate and confidential case files, reports, and documentation.
• Ensure compliance with company policies, labor laws, and HR best practices.
• Partner with HR and operations leaders to recommend appropriate actions or resolutions.
• Aid in the creation and communication of policies, procedures, and training related to workplace conduct.
• Support ER data reporting, trend analysis, and continuous improvement initiatives.
• Stay current on employment law updates and ER best practices.

Requirements

• Strong interpersonal and written communication skills.
• Ability to handle sensitive information with discretion and professionalism.
• Detail-oriented with strong organizational and documentation abilities.
• Bilingual in Spanish is strongly preferred.
• Familiarity with HR laws and regulations (e.g., FMLA, ADA, Title VII) a plus.
• Proficient in Microsoft Office; HRIS experience a bonus.
• Internship or coursework related to HR or employee relations is a plus.

Qualifications

• Physical requirements include sitting for extended periods while working on a computer, occasional standing, walking, bending, and reaching. Ability to lift up to 25 pounds occasionally is required for office and equipment needs.

Skills

• Strong interpersonal and written communication skills.
• Detail-oriented with strong organizational and documentation abilities.
• Bilingual in Spanish is strongly preferred.
• Familiarity with HR laws and regulations (e.g., FMLA, ADA, Title VII).
• Proficient in Microsoft Office; HRIS experience a bonus.
• Internship or coursework related to HR or employee relations.

Benefits

• Medical, dental, and vision insurance.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Paid vacation, sick leave, and holidays.
• 401(k) retirement program with company match.
• Professional development and career growth opportunities.

Pay

$20-24 per hour depending on experience.

Schedule

Full-time position.