Employee Relations Specialist

About the role

The Employee Relations Specialist will handle employee complaints, disputes, and performance matters, ensuring fair treatment and compliance with organizational policies and employment laws. The role also works in a preventative manner by providing training to managers and supervisors on topics including performance management and communication techniques, and by serving as a resource to managers, supervisors, and the People Department team.

Responsibilities

• Lead workplace investigations including the intake of complaints, planning investigations, interviewing, writing investigation reports, and communicating outcomes of investigations.
• Partner with the Human Resources Business Partner(s) (HRBPs) to identify and respond to employee complaints and potential violations of the Center's policies.
• Determine and initiate follow-up plans for investigations and other related matters.
• Maintain and manage administrative record-keeping related to workplace investigations, including SharePoint, Google, or other folders and systems currently in use or that may be created for this purpose.
• Partner with HRBP(s) to identify workplace trends and recommend interventions (e.g., trainings, proactive engagement).
• Serve as a resource to managers and all staff on Employee Relations processes, policies, and best practices, ensuring proper implementation.
• Provide excellent customer service to staff by being proactive and responsive to employee inquiries.
• Develop and lead training and other supports for managers on topics such as giving feedback and communication techniques.
• Visit program site locations to connect with staff and deepen relations.
• Coordinate and consult with the Director of Employee Relations on investigations and other employee relations matters, as appropriate.
• Assist with other projects as needed.

Requirements

• Bachelor’s degree required.
• A minimum of 5 years as an HR Generalist or related HR experience, including 3-4 years of experience conducting investigations in response to employee complaints, particularly in relation to Equal Employment Opportunity, Anti-Harassment and Discrimination, and Violence-Free Workplace policies.
• Excellent interpersonal communication skills, a collaborative approach to problem-solving, exceptional organizational and analytical skills, and the ability to work in a fast-paced environment.
• Strong ability to work independently, prioritize work, efficiently complete tasks with multiple simultaneous projects, maintain confidentiality and discretion, and exercise good judgment.
• Excellent verbal and writing skills.

Benefits

• Medical, dental, and vision benefits provided from day 1.
• True temp-to-perm opportunity.
• Fantastic company culture and room for growth.

Schedule

• 3 days in office, 2 work-from-home days (Monday through Friday).
• 9:00 AM – 5:00 PM.

Pay

Highly competitive hourly rate.