Employee Relations Specialist

About the role

This is a temporary contract Employee Relations Specialist position with a beloved fast‑casual restaurant brand in Plano, TX (hybrid remote), hosted by Chris Gorman. The brand is known for turning creative sandwiches, salads, and more into an unexpected culinary adventure made with fresh ingredients and fearless flavor combinations, and is a people‑first company committed to building a positive, inclusive, and engaging workplace where every team member feels valued and supported.

Responsibilities

• Serve as the primary point of contact for employee relations matters including conflict resolution, performance concerns, policy interpretation, and workplace investigations
• Conduct thorough, objective, and timely investigations into employee complaints, harassment, discrimination, and misconduct allegations
• Partner with managers and HR leadership to provide guidance on corrective action, performance improvement plans, and documentation best practices
• Ensure consistent application of company policies and procedures across all locations
• Identify trends in employee relations issues and recommend proactive solutions to improve employee experience and reduce risk
• Maintain accurate and confidential records of all employee relations cases and investigation outcomes
• Support compliance with federal, state, and local employment laws including California‑specific labor regulations
• Assist with employee communications, training, and HR initiatives as needed

Requirements

• 3+ years of experience in Employee Relations, HR Generalist, or a related HR role
• Strong working knowledge of employment law and HR best practices
• Proven ability to conduct workplace investigations with professionalism, objectivity, and discretion
• Excellent written and verbal communication skills with the ability to interact effectively across all levels of the organization
• Strong conflict resolution, critical thinking, and problem‑solving skills
• Ability to manage multiple priorities and maintain confidentiality in a fast‑paced environment
• Proficiency in Microsoft Office Suite and HRIS platforms
• PHR, SPHR, or SHRM certification is a plus
• Bilingual in English and Spanish is a strong plus and highly preferred

Benefits

• Competitive pay and overall compensation package
• Full benefits: Medical, Dental, Vision
• Generous PTO, vacation, sick, and holidays
• 401K

Pay

$35 - $50 per hour