Employee Relations Specialist

Key Responsibilities

• Serve as a confident first point of contact for employees, providing guidance and support to ensure a positive employee experience, while effectively triaging concerns to the appropriate HR subject matter experts for timely and accurate resolution.
• Provide coaching to leaders on employee issues and offers guidance on quality corrective action documentation.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide education on regulations and policies while offering general support to employees across the organization.
• Conduct effective, thorough, and objective investigations throughout the organization, possibly while working with outside agencies.
• Proficient in all aspects of HRIS system to guide leaders, provide metrics/reports and improve upon existing processes, as needed.
• Respond to all unemployment claims, attend unemployment hearings as the Human Resource Representative.

Job Requirements

• An associate’s degree (or equivalent experience) in a related field, along with a minimum of two years of experience in Human Resources or Business Operations, is required.
• PHR/SHRM-CP Certification, preferred.
• Familiar with FMLA, ADA, PDA (Pregnancy Discrimination Act), OSHA, HIPAA, and other government regulations.
• Experience responding to and representing the organization in all phases of the Unemployment process.

Work Schedule

Monday–Friday, 8:30 AM–5:00 PM
Hybrid schedule with in-office days on 2-3 days a week.

Minimum Starting Salary

Minimum starting salary: $59,000, with potential for higher compensation based on experience