Employee Relations Specialist

About the Role

The Employee Relations Specialist will lead and champion initiatives that create an environment where employees feel valued, successful, and engaged. They will provide guidance on performance, behavior, conflict prevention, dispute resolution, and employment practices for both hourly and salaried employees. The role involves responding to and evaluating employee relations issues with a high level of customer focus and sensitivity, utilizing data to identify trends and reporting findings.

Responsibilities

• Provide exceptional customer service to employees, both locally and in remote locations.
• Manage the full performance management process, including annual performance evaluations, disciplinary actions, and performance improvement plans.
• Assist with the development and implementation of employee relations policies, procedures, and guidelines.
• Assist with recordkeeping related to hiring, termination, credentialing, transfer, and promotion, particularly as related to EEO, affirmative action, and diversity initiatives.
• Administer equal employment opportunity and affirmative action programs with assistance from a contracted preparer.
• Act as an advisor for managers on employee relations and labor relations issues.
• Conduct internal investigations related to employee concerns and escalate to the Director of Human Resources as needed.
• Assist with exit interviews and prepare reports showing trends and concerns for management review.
• Assist with Human Resources aspects of Department of Health audits.
• Investigate reported worksite incidents and prepare monthly reports for the Senior Leadership Team.
• Continuously identify areas for improvement in employee relations.
• Assist with leadership development training.
• Perform other duties or projects as assigned.

Requirements

• Bachelor’s Degree in Human Resources, Business, Labor Relations, or a related field.
• Minimum of 1 year of experience applying general Human Resources practices in a Union and/or Non-Union environment.
• Certification for Human Resource Professionals (SHRM-CP, SHRM-SCP, PHR, SPHR) preferred.
• Working knowledge of Federal and State regulations.
• Proven ability to operate independently and maintain confidentiality.
• Customer-focused attitude with a high level of professionalism and discretion.
• Exceptional computer skills with MS Office proficiency; ADP Workforce Now experience preferred.
• Ability and desire to travel is required.
• Valid driver's license with a satisfactory driving record within company standards preferred.

Working Environment

The Employee Relations Specialist primarily works in an office setting and may occasionally be exposed to outdoor conditions. The role is classified as light work, involving exerting up to 20 pounds of force occasionally and/or negligible force frequently or constantly to lift, carry, push, pull, or move objects. The position involves sitting most of the time.

Physical Requirements

While performing the duties of this job, the employee is regularly expected to:

• Stand and sit
• Hear and talk
• Walk
• Stoop or kneel
• Perform repetitive motion

This list is not necessarily exhaustive of all responsibilities, duties, or working conditions associated with the role.